--- title: "Crawley Borough Council - Housing Management System" ocid: "ocds-b5fd17-551cf661-99a0-4e8c-bdfc-84ab8096e4ef" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-551cf661-99a0-4e8c-bdfc-84ab8096e4ef" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-551cf661-99a0-4e8c-bdfc-84ab8096e4ef.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-551cf661-99a0-4e8c-bdfc-84ab8096e4ef.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SE SHARED SERVICES" published: "2020-01-09" --- # Crawley Borough Council - Housing Management System Buyer: SE SHARED SERVICES Current stage: Tender OCID: ocds-b5fd17-551cf661-99a0-4e8c-bdfc-84ab8096e4ef [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-551cf661-99a0-4e8c-bdfc-84ab8096e4ef) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-551cf661-99a0-4e8c-bdfc-84ab8096e4ef.json) ## Summary The Crawley Borough Council, through SE Shared Services, is soliciting bids for a new Housing Management System aimed at enhancing the management and maintenance of their housing stock. This tender is classified under software-related services and is currently in the Tender stage, with bids accepted until 13 January 2020. The contract period is set to commence on 20 July 2020 for an initial term of six years, with an option to extend for an additional four years. The delivery address is Crawley, West Sussex, in the South East of the United Kingdom. The procurement method is an open procedure above threshold. This tender presents significant opportunities for software development and service companies, particularly those specialising in housing management solutions, software support, implementation, and development services. Businesses capable of providing a fully supplier-hosted system that integrates with existing technologies will find this contract particularly relevant. It is an excellent chance for larger firms seeking to expand their market reach, as well as specialised vendors focused on housing services and public sector contracts. ## Notice Crawley Homes, a department within Crawley Borough Council, provides management and maintenance services to residential, commercial and public buildings in and around Crawley, including the Council's housing stock, as well as other housing-related services. The Council wishes to procure a new housing management solution that will be used by Crawley Homes to manage and support the following key business areas: o Reporting o Tenancy Management o ASB o Rent, Arrears and Service Charge Processes o Repairs o Voids and Lettings including Garages o Property Cleansing and Clearance o Asset Management o Contact Management including Complaints o Right to Buy and Right to Buy back o Leasehold Management, including Section 20 processes The new system will be a fully supplier-hosted system based on open technologies enabling interface/integration with other systems, both in and outbound. The contract will be for an initial six (6) years including implementation with the possibility to extend for up to an additional forty-eight (48) months. Additional information: This tender is to be completed electronically using the SE Shared Services Procurement eSourcing portal. https://www.sesharedservices.org.uk/esourcing/opportunities The SE Shared Services eSourcing portal provides a web-based tool that provides a simple, secure and efficient means for managing tendering and quotation activities reducing the time and effort required for both buyers and Potential Bidders. The portal allows for tender clarifications and submitting your bid electronically. In order to bid for this opportunity you will need to register your company on the SE Shared Services portal. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/690f3454-dfba-476f-bd79-688907723257 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Jan 2020 | | Submission deadline | 13 Jan 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 19 Jul 2020 - 19 Jul 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SE SHARED SERVICES | | Locality | WEST SUSSEX | | Post town | Redhill | | Postcode | RH10 1UZ | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ28 West Sussex (North East) | | Local authority | Crawley | | Electoral ward | Three Bridges | | Westminster constituency | Crawley | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72260000 - Software-related services - 72261000 - Software support services - 72262000 - Software development services - 72263000 - Software implementation services - 72268000 - Software supply services ## Release History - 9 Jan 2020 at 12:46 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/690f3454-dfba-476f-bd79-688907723257 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/690f3454-dfba-476f-bd79-688907723257 9th January 2020 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/sesharedservices/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://www.sesharedservices.org.uk/esourcing/opportunities ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-551cf661-99a0-4e8c-bdfc-84ab8096e4ef. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-551cf661-99a0-4e8c-bdfc-84ab8096e4ef.json.