---
title: "Managed Support Service for Hardware Equipment"
ocid: "ocds-b5fd17-55494d2f-2f12-4bd0-9892-6452515a990a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-55494d2f-2f12-4bd0-9892-6452515a990a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-55494d2f-2f12-4bd0-9892-6452515a990a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-55494d2f-2f12-4bd0-9892-6452515a990a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "AVON & SOMERSET CONSTABULARY"
published: "2019-07-02"
---

# Managed Support Service for Hardware Equipment

Buyer: AVON & SOMERSET CONSTABULARY  
Current stage: Award  
OCID: ocds-b5fd17-55494d2f-2f12-4bd0-9892-6452515a990a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-55494d2f-2f12-4bd0-9892-6452515a990a)  
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## Summary

The Avon & Somerset Constabulary has awarded a contract titled "Managed Support Service for Hardware Equipment". This procurement falls under the IT services industry category and is located in the South West region of England. The procurement process was initiated as a tender, with a total contract value of £850,300 and a minimum value of £4,300. The tender period concluded on 24th June 2019, and the contract commenced on 1st July 2019, set to run until 30th June 2022. The procurement method used was selective, specifically a competitive dialogue above threshold.

This contract presents significant business growth opportunities, particularly for companies specialising in IT support and services. Enterprises capable of providing hardware support services across multiple sites would be well-suited to compete for future contracts in this category. Given that the initial contract has been awarded, businesses observing the performance and project delivery by the current supplier might formulate competitive strategies for upcoming tenders or contracts in similar fields.

## Notice

Avon and Somerset Police has awarded a contract for the provision of a flexible break-fix semi-managed service for hardware support covering a variety of equipment located across approximately 50 sites. It has been awarded as a call off contract via the Crown Commercial Service Technology Services 2 Agreement RM3804 This award notice is for information purposes only.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d471e048-b97a-455e-8f79-057b711e7b7a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive dialogue (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jul 2019 |
| Submission deadline | 24 Jun 2019 |
| Future notice date | Not specified |
| Award date | 23 Jun 2019 |
| Contract period | 30 Jun 2019 - 30 Jun 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £850,300 |
| Lots value | Not specified |
| Awards value | £850,300 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | AVON & SOMERSET CONSTABULARY |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS20 8QJ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK61 North Somerset |
| Local authority | North Somerset |
| Electoral ward | Portishead North |
| Westminster constituency | North Somerset |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VYSIION |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Jul 2019 at 10:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d471e048-b97a-455e-8f79-057b711e7b7a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d471e048-b97a-455e-8f79-057b711e7b7a
  2nd July 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-55494d2f-2f12-4bd0-9892-6452515a990a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-55494d2f-2f12-4bd0-9892-6452515a990a.json.