---
title: "HMCTS Crime IdAM Product Enhancement Team Managed Service"
ocid: "ocds-b5fd17-55793c88-386b-4fda-b2d3-7429851fcb3e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-55793c88-386b-4fda-b2d3-7429851fcb3e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-55793c88-386b-4fda-b2d3-7429851fcb3e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-55793c88-386b-4fda-b2d3-7429851fcb3e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2024-10-24"
---

# HMCTS Crime IdAM Product Enhancement Team Managed Service

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-b5fd17-55793c88-386b-4fda-b2d3-7429851fcb3e

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## Summary

The Ministry of Justice has completed the awarding process for a tender titled "HMCTS Crime IdAM Product Enhancement Team Managed Service," classified under the industry category of network systems and software maintenance and repair services. This procurement process involves maintaining the Crime Identity Management (IdAM) application software. The procurement method used was selective, specifically as a call-off from a framework agreement. The tender period ended on 14th June 2024, with the contract starting from 1st October 2024 and lasting until 30th September 2029. The total award value is GBP 5,185,766, and the buyer is based in London, England, while the services will be delivered across multiple regions including the British Overseas Territories, Channel Islands, Isle of Man, Europe, and the United Kingdom.

This tender provides significant opportunities for businesses specialising in software maintenance and repair, particularly those capable of offering managed services for complex software applications. SMEs are especially well-suited to compete for such contracts due to the suitability criteria highlighted in the tender. Companies focusing on growing their business within public sector contracts, especially those with expertise in network systems, can find this project a lucrative opportunity to expand their portfolio and public sector experience. The awarded supplier, CGI IT UK Limited, exemplifies a well-positioned SME within this competitive sector.

## Notice

A service to provide a product enhancement team managed service to maintain the Crime Identity Management (IdAM) application software.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f8dcb18a-f2c1-482e-be88-24128b962ef2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Oct 2024 |
| Submission deadline | 14 Jun 2024 |
| Future notice date | Not specified |
| Award date | 9 Oct 2024 |
| Contract period | 30 Sep 2024 - 30 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,036,324 |
| Lots value | Not specified |
| Awards value | £5,185,766 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CGI IT |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32427000 - Network system
- 72267000 - Software maintenance and repair services

## Release History

- 24 Oct 2024 at 14:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f8dcb18a-f2c1-482e-be88-24128b962ef2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f8dcb18a-f2c1-482e-be88-24128b962ef2
  24th October 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/10bea860-2dee-4093-8b5a-76fb74777d6f
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-55793c88-386b-4fda-b2d3-7429851fcb3e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-55793c88-386b-4fda-b2d3-7429851fcb3e.json.