--- title: "OPEN Open Managed Service Agreement" ocid: "ocds-b5fd17-55a59206-8241-4680-b82c-76047b436033" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-55a59206-8241-4680-b82c-76047b436033" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-55a59206-8241-4680-b82c-76047b436033.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-55a59206-8241-4680-b82c-76047b436033.json" source: "Contracts Finder" current_stage: "Planning" buyer: "THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED" published: "2022-12-15" --- # OPEN Open Managed Service Agreement Buyer: THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED Current stage: Planning OCID: ocds-b5fd17-55a59206-8241-4680-b82c-76047b436033 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-55a59206-8241-4680-b82c-76047b436033) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-55a59206-8241-4680-b82c-76047b436033.json) ## Summary The Association of North East Councils, trading as the North East Procurement Organisation (NEPO), is preparing for a procurement exercise to appoint a Managed Service Provider (MSP) for their e-procurement system, named "Open." The procurement process will commence on 1st March 2023 and will last for up to 4 years. NEPO is based in Durham, England, and the procurement falls under the industry category of Software-related services. The opportunity will be implemented through the Crown Commercial Service, G-Cloud 13 solution, utilising a Restricted procedure. Interested parties should note the future notice date of 7th January 2023. This tender by NEPO offers potential business growth opportunities for Managed Service Providers with expertise in AWS Cloud Infrastructure. Small and medium-sized enterprises (SMEs) and Voluntary, Community, and Social Enterprises (VCSEs) are suitable to compete in this procurement process. The successful bid will be based on a quality-to-price ratio of 60% to 40%. Businesses interested in this opportunity should engage with NEPO during the Pre-Procurement Supplier Market Engagement (PPSME) phase to be invited to participate in the Restricted procedure. The contract will be awarded based on the terms stipulated within the G-Cloud 13 solution. ## Notice The Association of North East Councils, trading as the North East Procurement Organisation ("NEPO"), is seeking to identify a Managed Service Provider ("MSP") for an opportunity that has arisen in response to NEPO's e-procurement system, branded "Open". Open is hosted within the AWS Cloud and built entirely on AWS Microservice Architecture. NEPO is looking to identify an MSP who shall provide both the ongoing operational support and maintenance and the continued development of the Application. The MSP must also have deep technical knowledge and in-depth experience in supporting, maintaining, and developing Applications within the AWS Cloud Infrastructure. NEPO is in preparation for undertaking a procurement exercise to appoint a single supplier for up to 4 years, commencing 1st March 2023. This will include a short period of transition from the existing Incumbent Partner, before working with NEPO to deliver an ongoing managed service for Open. Initial background information was provided to determine interest. NEPO subsequently held two repeat virtual events that took place on 5th December 2022 & 8th December 2022. Following the presentation delivery, interested parties requested a 1:1 surgery to discuss the opportunity further and share feedback. NEPO are intending to undertake the procurement activity, as detailed above, via the Crown Commercial Service, G-Cloud 13 solution. In lieu of an operatable Digital Marketplace and Contract Award Service, NEPO will create an opportunity via its ProContract e-tendering system. This project will be created as a Restricted procedure in which the suppliers who have engaged with NEPO during PPSME will be invited to participate. The opportunity will be evaluated based on a 60% quality, 40% price ratio to the most economically advantageous tender. The contract will be awarded on the terms and conditions stipulated within the G-Cloud13 solution. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5e921141-a685-4af1-8f62-76cc2fe3af68 | | Notice type | Planned Procurement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Selective | | Procurement method details | Restricted procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Dec 2022 | | Submission deadline | Not specified | | Future notice date | 7 Jan 2023 | | Award date | Not specified | | Contract period | 1 Mar 2023 - 28 Feb 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED | | Locality | DURHAM | | Post town | Durham | | Postcode | DH1 5UL | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC41 Durham | | Local authority | County Durham | | Electoral ward | Neville's Cross | | Westminster constituency | City of Durham | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72260000 - Software-related services ## Release History - 15 Dec 2022 at 11:55 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/5e921141-a685-4af1-8f62-76cc2fe3af68 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/5e921141-a685-4af1-8f62-76cc2fe3af68 15th December 2022 - Future opportunity notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-55a59206-8241-4680-b82c-76047b436033. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-55a59206-8241-4680-b82c-76047b436033.json.