---
title: "Enforcement Agent, Debt Collection and Tracing Services"
ocid: "ocds-b5fd17-55ae7282-4fed-4ccd-aa85-33d9a4642b49"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-55ae7282-4fed-4ccd-aa85-33d9a4642b49"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-55ae7282-4fed-4ccd-aa85-33d9a4642b49.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-55ae7282-4fed-4ccd-aa85-33d9a4642b49.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STOKE-ON-TRENT CITY COUNCIL"
published: "2017-08-03"
---

# Enforcement Agent, Debt Collection and Tracing Services

Buyer: STOKE-ON-TRENT CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-55ae7282-4fed-4ccd-aa85-33d9a4642b49

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-55ae7282-4fed-4ccd-aa85-33d9a4642b49)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-55ae7282-4fed-4ccd-aa85-33d9a4642b49.json)

## Summary

Stoke-on-Trent City Council has completed a procurement process to establish a framework for enforcement agent, debt collection, and tracing services, specifically aimed at managing unpaid Council Tax, Business Rates, and Penalty Charge Notices. The contract, valued at £21 million, has a duration from 1st September 2017 to 31st August 2021. The procurement method details are unspecified, and the procurement phase is now at the Award stage, having been published on 3rd August 2017. The services are to be delivered within the West Midlands region of the United Kingdom.

This tender presents significant opportunities for businesses in the debt collection and enforcement sectors, particularly small and medium-sized enterprises (SMEs) that can offer competitive service solutions. Companies specialising in bailiff services, debt recovery, and tracing can leverage this framework to secure contracts within the public sector, tapping into a considerable financial commitment from the Council to manage its outstanding debts effectively.

## Notice

Stoke-on-Trent City Council is seeking to establish a framework of 3 service providers who are able to provide ALL of the following services on a concession basis - Enforcement agent services for the collection and enforcement of unpaid Council Tax and Business Rates in respect of Liability Orders obtained by the Council. Enforcement agent services for the collection and enforcement of unpaid Penalty Charge Notices in respect of Warrants of Execution obtained by the Council and other Local Authorities with which it has a processing agreement. Debt Collection services for the collection of debts owed to the Council including but not limited to sundry debtors and former tenant arrears (pre and post court action) Tracing services in respect of people with an outstanding debt to the Council who have left their address and not provided the Council with a new or forwarding address

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c9f10306-d5d9-4afe-bea8-9f055af83e76 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Aug 2017 |
| Submission deadline | 2 Aug 2017 |
| Future notice date | Not specified |
| Award date | 24 Jul 2017 |
| Contract period | 31 Aug 2017 - 31 Aug 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £21,000,000 |
| Lots value | Not specified |
| Awards value | £21,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STOKE-ON-TRENT CITY COUNCIL |
| Locality | STOKE-ON-TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST4 1HH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Hartshill Park & Stoke |
| Westminster constituency | Stoke-on-Trent Central |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DUKES BAILIFFS |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75242110 - Bailiff services

## Release History

- 3 Aug 2017 at 14:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c9f10306-d5d9-4afe-bea8-9f055af83e76

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c9f10306-d5d9-4afe-bea8-9f055af83e76
  3rd August 2017 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=270497514
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-55ae7282-4fed-4ccd-aa85-33d9a4642b49. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-55ae7282-4fed-4ccd-aa85-33d9a4642b49.json.