---
title: "26/27 Provision of Development and Operations L2 & L3 Support"
ocid: "ocds-b5fd17-55b08499-77d3-450e-8d63-aea88da6f38d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-55b08499-77d3-450e-8d63-aea88da6f38d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-55b08499-77d3-450e-8d63-aea88da6f38d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-55b08499-77d3-450e-8d63-aea88da6f38d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK HEALTH SECURITY AGENCY"
published: "2026-04-27"
---

# 26/27 Provision of Development and Operations L2 & L3 Support

Buyer: UK HEALTH SECURITY AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-55b08499-77d3-450e-8d63-aea88da6f38d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-55b08499-77d3-450e-8d63-aea88da6f38d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-55b08499-77d3-450e-8d63-aea88da6f38d.json)

## Summary

The UK Health Security Agency has completed the procurement process for the provision of Level 2 and Level 3 specialist support services for core applications and platforms. This contract has been awarded to Burendo Ltd with a total value of £9.5 million (excluding VAT). The procurement was conducted using a selective method, specifically a call-off from a framework agreement, and pertains to the industry category of system and support services. The contract period begins on 27th March 2026 and will conclude on 31st March 2027, with operations centered in London, United Kingdom. The process has progressed to the award stage, signified by the publication of the awarded contract notice on 27th April 2026.

This tender presents substantial opportunities for growth for businesses specialising in IT support services. Given its focus on system and support services, companies with expertise in these areas—particularly SMEs—may find potential for expansion through similar procurement frameworks in the future. The collaboration with a public health authority like the UK Health Security Agency underscores the importance of quality and reliability in service delivery, presenting an attractive proposition for enterprises aspiring to establish themselves in public sector contracts. Such partnerships are particularly suitable for businesses capable of delivering specialist technical support and are looking to expand their portfolio within the public health domain.

## Notice

UKHSA has awarded a contract to Burendo Ltd for the provision of Level 2 and Level 3 specialist support services for core applications and platforms. The total contract value is PS9.5m (ex VAT) over the full contract term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/243d1e30-67c9-4613-8db9-1743d793ef0f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Apr 2026 |
| Submission deadline | 26 Mar 2026 |
| Future notice date | Not specified |
| Award date | 27 Mar 2026 |
| Contract period | 27 Mar 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,500,000 |
| Lots value | Not specified |
| Awards value | £9,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK HEALTH SECURITY AGENCY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BURENDO |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72250000 - System and support services

## Release History

- 27 Apr 2026 at 15:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/243d1e30-67c9-4613-8db9-1743d793ef0f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/243d1e30-67c9-4613-8db9-1743d793ef0f
  27th April 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7eef7b01-8404-4a9f-a563-b105632007cb
  C435168 26-27 L2 L3 Support Services - Signed (3)_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-55b08499-77d3-450e-8d63-aea88da6f38d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-55b08499-77d3-450e-8d63-aea88da6f38d.json.