---
title: "REAL TIME FEEDBACK - Patient Friends & Family Test Survey"
ocid: "ocds-b5fd17-55c10d76-f3db-4d82-a96d-439816fd4f07"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-55c10d76-f3db-4d82-a96d-439816fd4f07"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-55c10d76-f3db-4d82-a96d-439816fd4f07.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-55c10d76-f3db-4d82-a96d-439816fd4f07.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DERBYSHIRE SUPPORT AND FACILITIES SERVICES LIMITED"
published: "2023-03-31"
---

# REAL TIME FEEDBACK - Patient Friends & Family Test Survey

Buyer: DERBYSHIRE SUPPORT AND FACILITIES SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-55c10d76-f3db-4d82-a96d-439816fd4f07

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## Summary

The Derbyshire Support and Facilities Services Limited has awarded a contract for the provision of software-related services titled "REAL TIME FEEDBACK - Patient Friends & Family Test Survey." The procurement process was conducted using an open procedure (above threshold). The contract, valued at £201,895, has been awarded to CIVICA UK LIMITED. The contract period is from April 1, 2023, to March 31, 2026. The tender deadline was February 17, 2023. The location of the procurement is in Chesterfield, East Midlands, United Kingdom, and falls under the services category.

This tender presents an opportunity for businesses specializing in software-related services to provide feedback solutions for the healthcare industry. Companies interested in providing innovative real-time feedback systems tailored for patient experience enhancement would be well-suited to compete. The procurement process reached the award stage, indicating a closed opportunity, but future tenders in a similar industry category may offer additional growth prospects for businesses seeking contracts in the public sector.

## Notice

REAL TIME FEEDBACK - Patient Friends & Family Test Survey

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7651c90c-cf13-46b1-858b-531692df409d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Mar 2023 |
| Submission deadline | 17 Feb 2023 |
| Future notice date | Not specified |
| Award date | 30 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £201,895 |
| Lots value | Not specified |
| Awards value | £201,895 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DERBYSHIRE SUPPORT AND FACILITIES SERVICES LIMITED |
| Locality | CHESTERFIELD |
| Post town | Sheffield |
| Postcode | S44 5BL |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF12 East Derbyshire |
| Local authority | Chesterfield |
| Electoral ward | Spire |
| Westminster constituency | Chesterfield |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 31 Mar 2023 at 11:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7651c90c-cf13-46b1-858b-531692df409d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7651c90c-cf13-46b1-858b-531692df409d
  31st March 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-55c10d76-f3db-4d82-a96d-439816fd4f07. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-55c10d76-f3db-4d82-a96d-439816fd4f07.json.