---
title: "GB-Egham: RHUL-21053 Telephone Calling as a Service (TCaas)"
ocid: "ocds-b5fd17-55c9d8a5-2dcb-4d21-97d2-6933355e130a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-55c9d8a5-2dcb-4d21-97d2-6933355e130a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-55c9d8a5-2dcb-4d21-97d2-6933355e130a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-55c9d8a5-2dcb-4d21-97d2-6933355e130a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ROYAL HOLLOWAY UNIVERSITY OF LONDON"
published: "2021-06-29"
---

# GB-Egham: RHUL-21053 Telephone Calling as a Service (TCaas)

Buyer: ROYAL HOLLOWAY UNIVERSITY OF LONDON  
Current stage: Award  
OCID: ocds-b5fd17-55c9d8a5-2dcb-4d21-97d2-6933355e130a

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## Summary

The procurement process for "Telephone Calling as a Service (TCaas)" was initiated by the Royal Holloway University of London, located in Egham, South East UK. This service falls under the industry category of "Repair and maintenance services of line telephony equipment," with a total contract value of £350,000. The contract period commenced on 30th April 2021 and will conclude on 29th April 2024. Notably, the procurement stage has reached the Award phase, with the contract awarded to Exponential-e Limited on 15th April 2020.

This tender presents substantial opportunities for businesses specialising in telecommunication services and technology solutions. Firms that provide telephony-related services, including systems integration, maintenance, and support, would be well-positioned to compete for future contracts in this category. Additionally, the engagement of larger firms suggests that there may be opportunities for smaller businesses to partner or subcontract, potentially enhancing their market presence in the competitive telecommunications landscape.

## Notice

Telephone Calling as a Service (TCaas). Implementation, transition and on-going support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d55912bf-a745-401d-9fdc-a6a5e7364f88 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jun 2021 |
| Submission deadline | 14 Apr 2020 |
| Future notice date | Not specified |
| Award date | 14 Apr 2020 |
| Contract period | 29 Apr 2021 - 29 Apr 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £350,000 |
| Lots value | Not specified |
| Awards value | £350,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL HOLLOWAY UNIVERSITY OF LONDON |
| Locality | EGHAM |
| Post town | Twickenham |
| Postcode | TW20 0EX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Runnymede |
| Electoral ward | Englefield Green East |
| Westminster constituency | Windsor |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EXPONENTIAL-E |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50334100 - Repair and maintenance services of line telephony equipment

## Release History

- 29 Jun 2021 at 11:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d55912bf-a745-401d-9fdc-a6a5e7364f88

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d55912bf-a745-401d-9fdc-a6a5e7364f88
  29th June 2021 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=606389149
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-55c9d8a5-2dcb-4d21-97d2-6933355e130a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-55c9d8a5-2dcb-4d21-97d2-6933355e130a.json.