---
title: "Front end speech recognition - Community"
ocid: "ocds-b5fd17-55d50a55-9245-4912-8007-db533f13e0bd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-55d50a55-9245-4912-8007-db533f13e0bd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-55d50a55-9245-4912-8007-db533f13e0bd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-55d50a55-9245-4912-8007-db533f13e0bd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EAST SUSSEX HEALTHCARE NHS TRUST"
published: "2026-04-14"
---

# Front end speech recognition - Community

Buyer: EAST SUSSEX HEALTHCARE NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-55d50a55-9245-4912-8007-db533f13e0bd

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## Summary

The public procurement process for the front-end speech recognition solution titled "Fluency Direct - Community" has been conducted by the East Sussex Healthcare NHS Trust. The procurement falls under the industry category of voice recognition software package (CPV code 48314000) with the location specified as St Leonards on Sea, United Kingdom. This tender is in the award stage, with the award notice published on 14th April 2026 following an active award on 24th March 2026. The procurement method used was selective, facilitated by a call-off from a framework agreement under the SBS Framework for Digital Dictation, Speech Recognition & Outsourced Transcription Ref: SBS 10505, with the contract running from 29th March 2026 to 28th March 2027. The contract is valued at £53,165.80.

This tender provides substantial opportunities for growth for businesses specialising in healthcare IT solutions, particularly those focusing on speech recognition technology. It is especially suitable for businesses that can integrate advanced speech recognition into electronic patient record systems, enhancing healthcare documentation efficiency. Although the procurement method was selective, indicating preference for established providers under existing frameworks, SMEs like KCI Medical Limited t/a Solventum UK successfully participated, highlighting potential opportunities for similar enterprises with niche expertise in medical software solutions. Businesses seeking to enter this market should ensure compliance with stringent health sector regulations and innovation capabilities to meet the specific needs of complex clinical environments.

## Notice

Fluency Direct Fluency Direct is a front-end speech recognition solution that works with over 300 Electronic Patient Record systems, all driven by a single, cloud-hosted voice profile. Clinicians of any medical specialty can verbally create, edit and sign reports directly in the EPR for faster and better documentation. The clinician can use conversational speech to control many functions, including: - dictation of free-form clinical narrative, which is automatically converted to text and inserted into the relevant/selected parts of the EPR/clinical application's documentation and database structure; - hands-free control and navigation within the EPR with intuitive commands (e.g. "go to problem list" or "create new note"); - insertion of pre-defined macros, commands, and/or templates (e.g, "insert standard review of systems") with subsequent speech-driven form filling, providing a huge timesaver; - editing of documentation through voice commands followed by finalization and electronic signature. Additional information: The Order is under the SBS Framework for Digital Dictation, Speech Recognition & Outsourced Transcription Ref: SBS 10505

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/99ed1a2e-fddd-4336-883c-1b860a17a6b8 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2026 |
| Submission deadline | 24 Mar 2026 |
| Future notice date | Not specified |
| Award date | 24 Mar 2026 |
| Contract period | 29 Mar 2026 - 28 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £53,165 |
| Lots value | Not specified |
| Awards value | £53,165 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST SUSSEX HEALTHCARE NHS TRUST |
| Locality | ST LEONARDS ON SEA, |
| Post town | Tonbridge |
| Postcode | TN37 7PT |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ22 East Sussex CC |
| Local authority | Hastings |
| Electoral ward | Conquest |
| Westminster constituency | Hastings and Rye |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KCI MEDICAL LIMITED T/A SOLVENTUM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48314000 - Voice recognition software package

## Release History

- 14 Apr 2026 at 09:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/99ed1a2e-fddd-4336-883c-1b860a17a6b8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/99ed1a2e-fddd-4336-883c-1b860a17a6b8
  14th April 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-55d50a55-9245-4912-8007-db533f13e0bd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-55d50a55-9245-4912-8007-db533f13e0bd.json.