---
title: "NHS Resolution Mediation Services"
ocid: "ocds-b5fd17-55ef997a-e2c9-4ae0-aaff-fb68039ac7a3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-55ef997a-e2c9-4ae0-aaff-fb68039ac7a3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-55ef997a-e2c9-4ae0-aaff-fb68039ac7a3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-55ef997a-e2c9-4ae0-aaff-fb68039ac7a3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS RESOLUTION"
published: "2020-11-26"
---

# NHS Resolution Mediation Services

Buyer: NHS RESOLUTION  
Current stage: Award  
OCID: ocds-b5fd17-55ef997a-e2c9-4ae0-aaff-fb68039ac7a3

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## Summary

The procurement process titled "NHS Resolution Mediation Services" is initiated by NHS Resolution, which is located at 151 Buckingham Palace Road, London. This contract is related to the social work and related services industry and aims to provide efficient mediation services, dividing the scope into two lots: one for personal injury and clinical negligence disputes and the other for legal costs claims. The procurement is currently in the Award stage, with a total value of £2,625. The contract period commenced on 1st May 2020 and will conclude on 28th April 2023. Notably, the tender period ended on 9th March 2020, and the procurement method utilised was an open procedure.

This tender presents a significant opportunity for businesses specialising in mediation, legal services, and dispute resolution. Companies that focus on social work and counselling, particularly small and medium-sized enterprises (SMEs), may find themselves well-positioned to compete for contracts awarded by NHS Resolution. Engaging in this contract could enable growth by allowing these businesses to extend their services to a public sector organisation, thereby enhancing their credibility and visibility in the market.

## Notice

The key objective of this procurement is to provide NHS Resolution with the ability to procure mediation services, which will offer best value to its customers, patients and the public by putting the needs and expectations of customers, patients and the public at the core of its work, by providing an efficient and best-value service. The mediation service will be comprised of two Lots as follows: - A mediation service for the resolution of disputes arising from personal injury and clinical negligence incidents and/or claims (Lot 1); and - A mediation service for the resolution of disputes arising from claims for legal costs (Lot 2). Any contract awarded to a supplier an initial period of three years commencing on 1 May 2020.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ec016950-941f-496e-89f4-08353017ed64 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Nov 2020 |
| Submission deadline | 9 Mar 2020 |
| Future notice date | Not specified |
| Award date | 5 Apr 2020 |
| Contract period | 30 Apr 2020 - 28 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,625 |
| Lots value | Not specified |
| Awards value | £2,625 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS RESOLUTION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 4 |
| Supplier names | CEDR; COSTS ADR; ST JOHN'S BUILDINGS; TRUST MEDIATION |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 85 - Health and social work services

### Codes

- 75200000 - Provision of services to the community
- 85300000 - Social work and related services
- 85312300 - Guidance and counselling services

## Release History

- 26 Nov 2020 at 17:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ec016950-941f-496e-89f4-08353017ed64

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ec016950-941f-496e-89f4-08353017ed64
  26th November 2020 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=NOV160869
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://resolution.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-55ef997a-e2c9-4ae0-aaff-fb68039ac7a3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-55ef997a-e2c9-4ae0-aaff-fb68039ac7a3.json.