---
title: "Specialist Information Advice & Support Service for Deaf and Hard of Hearing People"
ocid: "ocds-b5fd17-5602893a-4fc6-403a-ad89-4604ac616151"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5602893a-4fc6-403a-ad89-4604ac616151"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5602893a-4fc6-403a-ad89-4604ac616151.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5602893a-4fc6-403a-ad89-4604ac616151.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CUMBRIA COUNTY COUNCIL"
published: "2019-01-02"
---

# Specialist Information Advice & Support Service for Deaf and Hard of Hearing People

Buyer: CUMBRIA COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-5602893a-4fc6-403a-ad89-4604ac616151

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## Summary

Cumbria County Council is soliciting tenders for the "Specialist Information Advice & Support Service for Deaf and Hard of Hearing People," aimed at enhancing support for individuals and their carers living in Cumbria. The procurement falls under the health and social work services category and has a contract value of £100,000. The open procurement method was used, with the tender period closing on 6th November 2018, and the awarded contract period commencing on 15th January 2019 and concluding on 14th January 2021.

This tender presents a valuable opportunity for businesses that specialise in health and social services, particularly those focused on disability support services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to compete, especially if they can demonstrate expertise in providing information, advice, and outreach services tailored to the needs of deaf and hard of hearing individuals. Winning this contract could position a business as a key provider within the local community, contributing to vital statutory obligations while fostering growth and establishing long-term partnerships.

## Notice

The Council is seeking to commission a Specialist Information Advice and Support Service for d/Deaf and Hard of Hearing People. The Service shall complement existing Council statutory duties delivered under The Care Act 2014, The Children and Families Act 2014 and the Equality Act 2010 (Specific Duties and Public Authorities) Regulations 2017, for people who are d/Deaf and Hard of Hearing, and their Carers, ordinarily resident and living in Cumbria. The Service comprises the provision of a One Stop Shop, to include a single point of access and outreach, for specialist information, advice and support for d/Deaf and hard of hearing people living across Cumbria, as to what is available and how to access this, and self-direct and/or support* with referrals to statutory services and non-statutory community based support in line with the Councils statutory obligations. A Specialist Advice and Support Service contract has been delivered since 15/01/18 and is due to cease on 14/01/19. The scope of this service has been refined and the Service Specification should be referred to as provided within the ITT documents.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0b3818ea-7237-4d76-b5b6-8868a113cdab |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jan 2019 |
| Submission deadline | 6 Nov 2018 |
| Future notice date | Not specified |
| Award date | 2 Jan 2019 |
| Contract period | 15 Jan 2019 - 14 Jan 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | £100,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CUMBRIA COUNTY COUNCIL |
| Locality | CARLISLE |
| Post town | Carlisle |
| Postcode | CA1 1RZ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD1 Cumbria |
| ITL 3 | TLD13 Cumberland |
| Local authority | Cumberland |
| Electoral ward | Castle |
| Westminster constituency | Carlisle |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CUMBRIA DEAFVISION |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 2 Jan 2019 at 13:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0b3818ea-7237-4d76-b5b6-8868a113cdab
- 16 Oct 2018 at 15:14 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/479844e1-3093-4313-bdf8-862a20679b80

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0b3818ea-7237-4d76-b5b6-8868a113cdab
  2nd January 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/479844e1-3093-4313-bdf8-862a20679b80
  16th October 2018 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.cumbria.gov.uk/

## Provenance

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