---
title: "Civica Income Management System"
ocid: "ocds-b5fd17-563e9e19-f822-425f-a64f-e1fc7a9ebd5f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-563e9e19-f822-425f-a64f-e1fc7a9ebd5f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-563e9e19-f822-425f-a64f-e1fc7a9ebd5f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-563e9e19-f822-425f-a64f-e1fc7a9ebd5f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF NEWHAM"
published: "2026-01-15"
---

# Civica Income Management System

Buyer: LONDON BOROUGH OF NEWHAM  
Current stage: Award  
OCID: ocds-b5fd17-563e9e19-f822-425f-a64f-e1fc7a9ebd5f

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## Summary

The procurement process for the Civica Income Management System, conducted by the London Borough of Newham, falls under the services category, specifically within the financial analysis software package industry. The process was finalised through a selective procurement method, specifically a call-off from the CCS Framework RM6259, Lot 1: Business Applications. The procurement phase has reached completion, with the contract awarded to Civica. The award was made public on 24 September 2025, and the contract period spans from 30 May 2026 to 29 May 2029. The project's location is specified as London, with delivery expected at postal code E16 2QU. The total contract value is £415,971 GBP.

This procurement offers a significant opportunity for businesses specialising in financial software systems, aiming to leverage their expertise within the public sector. The bidder, Civica, is noted as an SME, suggesting an inclusive procurement environment conducive to smaller enterprises. Companies operating within the realm of business applications and income management solutions are well-positioned to engage in similar future tenders, potentially expanding their market presence and fostering business growth within the public services sector.

## Notice

An Income Management System is used by the Council to collect revenue via the Council's website and phone and enables the correct recognition of income to the relevant business area/account. Award via CCS Framework RM6259, Lot 1: Business Applications

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1ca55aee-f459-4b6d-adc1-eed1d5b5b3a0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jan 2026 |
| Submission deadline | 14 Aug 2025 |
| Future notice date | Not specified |
| Award date | 24 Sep 2025 |
| Contract period | 29 May 2026 - 29 May 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £415,971 |
| Lots value | Not specified |
| Awards value | £415,971 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF NEWHAM |
| Locality | LONDON |
| Post town | East London |
| Postcode | E16 2QU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Royal Albert |
| Westminster constituency | West Ham and Beckton |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48441000 - Financial analysis software package

## Release History

- 15 Jan 2026 at 08:38 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1ca55aee-f459-4b6d-adc1-eed1d5b5b3a0
- 24 Sep 2025 at 13:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1ca55aee-f459-4b6d-adc1-eed1d5b5b3a0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1ca55aee-f459-4b6d-adc1-eed1d5b5b3a0
  15th January 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-563e9e19-f822-425f-a64f-e1fc7a9ebd5f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-563e9e19-f822-425f-a64f-e1fc7a9ebd5f.json.