---
title: "NHSE440 - Invitation to Tender - Dental Call Handling Service - Lancashire & South Cumbria"
ocid: "ocds-b5fd17-565fba43-a1a0-479c-b563-ecf1b07517d0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-565fba43-a1a0-479c-b563-ecf1b07517d0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-565fba43-a1a0-479c-b563-ecf1b07517d0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-565fba43-a1a0-479c-b563-ecf1b07517d0.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NHS ENGLAND AND NHS IMPROVEMENT NORTH WEST - LANCASHIRE AND SOUTH CUMBRIA"
published: "2021-08-25"
---

# NHSE440 - Invitation to Tender - Dental Call Handling Service - Lancashire & South Cumbria

Buyer: NHS ENGLAND AND NHS IMPROVEMENT NORTH WEST - LANCASHIRE AND SOUTH CUMBRIA  
Current stage: Tender  
OCID: ocds-b5fd17-565fba43-a1a0-479c-b563-ecf1b07517d0

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## Summary

The North of England Commissioning Support (NECS) is currently managing a tender process for the "Dental Call Handling Service" in Lancashire and South Cumbria on behalf of NHS England and NHS Improvement - North West. This procurement, classified under the CPV code 79512000 for Call Centres, is open and has an estimated contract value of £2,889,000. The tender period will conclude on 27th September 2021, with the contract expected to commence on 1st April 2022 and run until 31st March 2027. Interested parties can find more information on the tender from the documents published on 25th August 2021.

This tender presents a significant opportunity for businesses in the call centre and healthcare service industries, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies with experience in managing healthcare-related call handling services will be particularly well-suited to compete, enabling them to extend their reach and enhance service delivery in this essential sector across Lancashire and South Cumbria.

## Notice

North of England Commissioning Support (NECS) is a commissioning support service hosted by NHS England and is managing this procurement process for the provision of a Dental Call Handling Service across Lancashire and South Cumbria for NHS England and NHS Improvement - North West (Lancashire & South Cumbria) (the Contracting Authority).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e1853c89-c8ed-474e-8a57-0376cc6e4541 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Aug 2021 |
| Submission deadline | 27 Sep 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2022 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,889,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND AND NHS IMPROVEMENT NORTH WEST - LANCASHIRE AND SOUTH CUMBRIA |
| Locality | PRESTON |
| Post town | Preston |
| Postcode | PR2 8DY |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD45 Mid Lancashire |
| Local authority | Preston |
| Electoral ward | Sharoe Green |
| Westminster constituency | Ribble Valley |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 25 Aug 2021 at 16:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e1853c89-c8ed-474e-8a57-0376cc6e4541

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e1853c89-c8ed-474e-8a57-0376cc6e4541
  25th August 2021 - Opportunity notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=AUG162623
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.necsu.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-565fba43-a1a0-479c-b563-ecf1b07517d0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-565fba43-a1a0-479c-b563-ecf1b07517d0.json.