---
title: "Citizen Information Platform"
ocid: "ocds-b5fd17-566d369c-0dfe-4d3a-9ad7-5998245513aa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-566d369c-0dfe-4d3a-9ad7-5998245513aa"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-566d369c-0dfe-4d3a-9ad7-5998245513aa.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-566d369c-0dfe-4d3a-9ad7-5998245513aa.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2020-10-13"
---

# Citizen Information Platform

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-566d369c-0dfe-4d3a-9ad7-5998245513aa

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-566d369c-0dfe-4d3a-9ad7-5998245513aa.json)

## Summary

The Department for Work and Pensions has successfully completed the procurement process for the 'Citizen Information Platform', an initiative focusing on the automation and self-service aspects of citizen information services. This project is classified under the information technology services sector, and the contract, valued at £347,125, commenced on 1st September 2020 and is set to conclude on 28th February 2021. The procurement method employed was selective, executed via a call-off from a framework agreement, with the relevant tender period having officially ended on 1st September 2020.

This contract represents a substantial opportunity for small and medium-sized enterprises (SMEs) specialising in IT services to expand their business footprint. Companies with expertise in automation, self-service platforms, and citizen engagement technologies would be particularly well-suited to compete for similar future tenders. The experience gained in this contract can provide valuable insights and networking opportunities, positioning SMEs advantageously for ongoing and upcoming public sector projects.

## Notice

Automation and Self-Service of the Citizen Information Platform.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9487c74d-4862-4fc0-aecc-13aa824dc10e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Oct 2020 |
| Submission deadline | 31 Aug 2020 |
| Future notice date | Not specified |
| Award date | 31 Aug 2020 |
| Contract period | 31 Aug 2020 - 28 Feb 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £347,125 |
| Lots value | Not specified |
| Awards value | £347,125 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SCOTT LOGIC |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 13 Oct 2020 at 10:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9487c74d-4862-4fc0-aecc-13aa824dc10e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9487c74d-4862-4fc0-aecc-13aa824dc10e
  13th October 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9aa0d71b-d4e3-432a-944f-5d6bc631518e
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-566d369c-0dfe-4d3a-9ad7-5998245513aa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-566d369c-0dfe-4d3a-9ad7-5998245513aa.json.