--- title: "Mobile Device User Analysis & Recommendations" ocid: "ocds-b5fd17-5686f248-a762-4aa5-9b85-113da13b934e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5686f248-a762-4aa5-9b85-113da13b934e" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5686f248-a762-4aa5-9b85-113da13b934e.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-5686f248-a762-4aa5-9b85-113da13b934e.json" source: "Contracts Finder" current_stage: "Award" buyer: "OFFICE OF RAIL AND ROAD" published: "2018-02-15" --- # Mobile Device User Analysis & Recommendations Buyer: OFFICE OF RAIL AND ROAD Current stage: Award OCID: ocds-b5fd17-5686f248-a762-4aa5-9b85-113da13b934e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5686f248-a762-4aa5-9b85-113da13b934e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5686f248-a762-4aa5-9b85-113da13b934e.json) ## Summary The Office of Rail and Road (ORR) is seeking proposals for the project titled "Mobile Device User Analysis & Recommendations." This procurement process falls within the IT services and mobile telecommunications categories, specifically aimed at identifying a suitable replacement for the EOL Blackberry Leap devices. The procurement is currently in the Award stage, with the tender submission deadline having been set for 25 January 2018. The contract is scheduled to commence on 1 February 2018 and conclude on 22 March 2018, with a contract value of £15,750 awarded to Bays Consulting Limited. This contract presents a valuable opportunity for businesses involved in mobile telecommunications and IT consulting services, particularly those that offer innovative solutions for mobile device management and infrastructure optimisation. Companies specialising in mobile technology, user experience research, and software development are strongly encouraged to engage, as their expertise aligns with ORR’s goal of enhancing mobile user experience for its diverse operational needs across its London headquarters and five regional offices. ## Notice The objective of this project is for an independent mobile device user analysis review to be performed, to identify the best solution as a replacement for our EOL Blackberry Leap devices and to assist us in developing a high level roadmap which reflects our current and future business requirements. We currently have BES 12 on premise supporting BlackBerry devices using the Gold license configured to enable ORR to add Android and IOS native mail delivery. The key tasks will include an independent external supplier to - Work with key individuals from within the Information Services area to understand our current device usage, Infrastructure model and our current roadmap (workflow/future mobile application footprint/environment changes). - Complete a formal onsite review based on the outlined objective basis. - Engage with colleagues in each ORR business area at ORR's head office as well as 5 regional offices performing analysis on daily working habits e.g. home working requirements and needs from our inspectors (who do a lot of work on the move and outdoors). - To identify potential solutions and the best model for our mobile and device solution and work with the IT team to develop a high level roadmap for future services. - Provide a detailed report detailing the findings and key analysis performed as part of the above tasks and present the best options for ORR (with high level costings and an overall recommendation) along with a proposed future functionality mobile device roadmap and the requirements included. Additional information: Bidder should submit requests for clarification and proposals by the dates/times set out in the ITT. Under no circumstances should prospective bidders contact any member of ORR staff in relation to this ITT other than a member of the Procurement team. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2da1782d-10b4-4a0d-ba4d-b3e3b2929236 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Feb 2018 | | Submission deadline | 25 Jan 2018 | | Future notice date | Not specified | | Award date | 13 Feb 2018 | | Contract period | 14 Feb 2018 - 22 Mar 2018 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £20,000 | | Lots value | Not specified | | Awards value | £15,750 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | OFFICE OF RAIL AND ROAD | | Locality | LONDON | | Post town | Central London | | Postcode | WC2B 4AN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | TLI London | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | BAYS CONSULTING | ## CPV Codes ### Divisions - 32 - Radio, television, communication, telecommunication and related equipment - 72 - IT services: consulting, software development, Internet and support ### Codes - 32250000 - Mobile telephones - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 15 Feb 2018 at 13:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2da1782d-10b4-4a0d-ba4d-b3e3b2929236 - 11 Jan 2018 at 12:15 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a3865556-fa66-4c43-b29d-c1ec31212488 - 11 Jan 2018 at 12:03 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a3865556-fa66-4c43-b29d-c1ec31212488 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/2da1782d-10b4-4a0d-ba4d-b3e3b2929236 15th February 2018 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/a3865556-fa66-4c43-b29d-c1ec31212488 11th January 2018 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/0e11b7d4-f807-4e1f-8c14-ac7886ec8bee Form of Agreement - https://www.contractsfinder.service.gov.uk/Notice/Attachment/8c7848d5-f659-4410-b19c-22c0352d3e56 Form of Tender - https://www.contractsfinder.service.gov.uk/Notice/Attachment/1dd91ba1-09ff-4659-8813-8cf8dce11eba Disclaimer - https://www.contractsfinder.service.gov.uk/Notice/Attachment/76f751de-6005-4fd6-a99a-7ddd74162387 Joining instructions for ORR's E -Tendering Portal - https://www.contractsfinder.service.gov.uk/Notice/Attachment/52910a68-c7c0-4aa2-9557-dad1700c2d2c ITT - https://www.contractsfinder.service.gov.uk/Notice/Attachment/fd7ad10b-1e90-4885-93a2-f4cc2db0faee ITT - https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/e89521fa-72b8-4640-88d6-144162074f4b Signed Contract ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5686f248-a762-4aa5-9b85-113da13b934e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5686f248-a762-4aa5-9b85-113da13b934e.json.