---
title: "Support Services for Network Infrastructure"
ocid: "ocds-b5fd17-56a9f026-eb95-4c65-b399-6c3d38f4007e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-56a9f026-eb95-4c65-b399-6c3d38f4007e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-56a9f026-eb95-4c65-b399-6c3d38f4007e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-56a9f026-eb95-4c65-b399-6c3d38f4007e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Police, Fire & Crime Commissioner for Staffordshire"
published: "2026-10-26"
---

# Support Services for Network Infrastructure

Buyer: Police, Fire & Crime Commissioner for Staffordshire  
Current stage: Award  
OCID: ocds-b5fd17-56a9f026-eb95-4c65-b399-6c3d38f4007e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-56a9f026-eb95-4c65-b399-6c3d38f4007e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-56a9f026-eb95-4c65-b399-6c3d38f4007e.json)

## Summary

The Police, Fire & Crime Commissioner for Staffordshire bought support services for its network infrastructure, classified as software-related services (CPV 72260000). The requirement is for support of network infrastructure; the procurement does not describe specific equipment, service tasks or performance outputs. The buyer is based at Staffordshire Police Headquarters in Stafford. The listed delivery locations include Stafford, the United Kingdom and a range of international locations, including Europe, the Channel Islands, the Isle of Man and the rest of the world. This is a service requirement rather than a purchase of goods or construction work, and is specifically centred on the buyer’s network infrastructure.

The procurement is complete and was awarded to Softcat Ltd. The buyer used a selective call-off from a framework agreement. The award date was 11 September 2023, and the contract period runs from 11 September 2023 to 10 September 2028. The recorded award value is £0, so it does not provide a monetary indication of the contract’s scale. The tender deadline was 5 September 2023. The requirement was not identified as suitable for SMEs or voluntary, community and social enterprises. No evaluation criteria or scoring basis are stated. The award is recorded as active, and the contracting process is complete.

This award shows that the Staffordshire Police, Fire & Crime Commissioner procures network infrastructure support through a framework call-off, with a multi-year service arrangement. Suppliers seeking to compete for a comparable future requirement would need to demonstrate that they can support the buyer’s network infrastructure over an extended contract period and deliver the required services across the stated locations. Softcat Ltd was selected, providing a market signal that an established IT supplier can meet this buyer’s requirement. The procurement does not set out particular technical standards, accreditations, staffing levels or service levels, so these cannot be treated as proven selection requirements. The buyer marked the opportunity as unsuitable for SMEs and VCSEs, indicating that the scale or structure may favour larger providers.

## Notice

Support Services for Network Infrastructure. Notice should have been published but was missed

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e4b8cb40-5d25-4fbb-909e-68f4d10033dc |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Sep 2023 |
| Contract period | 11 Sep 2023 - 10 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Police, Fire & Crime Commissioner for Staffordshire |
| Locality | STAFFORD |
| Postcode area | Stoke-on-Trent |
| Postcode | ST18 0YY |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Stafford |
| Electoral ward | Milwich |
| Westminster constituency | Stone, Great Wyrley and Penkridge |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Softcat Plc |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 26 Oct 2026 at 15:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e4b8cb40-5d25-4fbb-909e-68f4d10033dc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e4b8cb40-5d25-4fbb-909e-68f4d10033dc
  26th October 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://staffordshire-pfcc.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-56a9f026-eb95-4c65-b399-6c3d38f4007e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-56a9f026-eb95-4c65-b399-6c3d38f4007e.json.