---
title: "Interim IT Operations Engineer"
ocid: "ocds-b5fd17-5705b511-3380-4476-9b7a-42a1804a493a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5705b511-3380-4476-9b7a-42a1804a493a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5705b511-3380-4476-9b7a-42a1804a493a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5705b511-3380-4476-9b7a-42a1804a493a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "O F W A T"
published: "2024-09-16"
---

# Interim IT Operations Engineer

Buyer: O F W A T  
Current stage: Award  
OCID: ocds-b5fd17-5705b511-3380-4476-9b7a-42a1804a493a

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## Summary

O F W A T, based in Birmingham, has concluded a procurement process for an Interim IT Operations Engineer, awarded under the ESPO Framework 3S-22 Strategic HR Services. This contract, classified under the supply services of personnel (CPV code 79620000), focuses on IT, Digital, Media & Marketing within the West Midlands. The procurement stage is complete, with the contract running from 11th December 2023 to 4th June 2024. The procurement method was selective, involving a call-off from a framework agreement, with the awarded contract valued at £36,900.

This tender offers significant opportunities for businesses specialising in IT support, particularly those adept in medium-sized organisational support and handling various platforms such as Microsoft Endpoint Manager (InTune) and Office 365. Small and Medium Enterprises (SMEs) especially could find this contract appealing due to its scope and the transitional IT support required as O F W A T moves to an outsourcing model. Businesses providing robust IT security, device management, and SharePoint support will thrive in this environment, making this an excellent chance to contribute to and benefit from organisational growth.

## Notice

Awarded under ESPO Framework 3S-22 Strategic HR Services, Lot 1 - Executive and Managerial Interim Recruitment, Sub-Lot 1f - IT, Digital, Media & Marketing. We're on the hunt for an experienced IT Support Specialist. The ideal candidate will be well-versed in supporting medium-sized organizations, bringing in-depth expertise across a range of platforms and tools, from Microsoft Endpoint Manager (InTune) to Office 365 administration. This role will be key in supporting the organisation through a period of transition to an outsourced provider as well as key to the growth of the organisation. Key Deliverables / Responsibilities: IT Support - Provide top-tier IT support tailored to the needs of medium-sized organizations. - Troubleshoot and resolve IT issues promptly, ensuring minimal disruption to operations. Microsoft Endpoint Manager (InTune) - Deliver support and administration for Microsoft Endpoint Manager (InTune). - Manage device configurations, updates, and security policies through InTune. Desktop Support - Offer dedicated support for desktop systems, handling software and hardware issues. Microsoft/Office 365 Administration and Support - Administer, manage, and support Office 365 applications and users. - Address any access, email, or application-related issues within the Microsoft/Office 365 suite. SharePoint Support - Assist with SharePoint administration, permissions, and troubleshooting. - Ensure optimal performance and user experience within SharePoint. Device Support - Provide support for a variety of devices including laptops and mobile devices, ensuring they are secure, updated, and optimised for performance. - Handling Starters, Movers and Leavers - setting up devices and running through inductions as required. IT Security - Uphold IT security best practices across all responsibilities. - Assist in monitoring and mitigating potential security threats.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5c1ae3fb-208f-4f51-8082-fd576b9cf63e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2024 |
| Submission deadline | 3 Nov 2023 |
| Future notice date | Not specified |
| Award date | 5 Dec 2023 |
| Contract period | 11 Dec 2023 - 7 Jun 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £36,900 |
| Lots value | Not specified |
| Awards value | £36,900 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | O F W A T |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MORGAN HUNT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 16 Sep 2024 at 18:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5c1ae3fb-208f-4f51-8082-fd576b9cf63e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5c1ae3fb-208f-4f51-8082-fd576b9cf63e
  16th September 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.ofwat.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5705b511-3380-4476-9b7a-42a1804a493a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5705b511-3380-4476-9b7a-42a1804a493a.json.