--- title: "Long Term Agreement for Travel Management Services" ocid: "ocds-b5fd17-570ff24c-e37a-41b6-8e65-a0258acd10b1" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-570ff24c-e37a-41b6-8e65-a0258acd10b1" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-570ff24c-e37a-41b6-8e65-a0258acd10b1.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-570ff24c-e37a-41b6-8e65-a0258acd10b1.json" source: "Contracts Finder" current_stage: "Tender" buyer: "ARK GROUP DMCC" published: "2024-04-23" --- # Long Term Agreement for Travel Management Services Buyer: ARK GROUP DMCC Current stage: Tender OCID: ocds-b5fd17-570ff24c-e37a-41b6-8e65-a0258acd10b1 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-570ff24c-e37a-41b6-8e65-a0258acd10b1) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-570ff24c-e37a-41b6-8e65-a0258acd10b1.json) ## Summary The ARK Group DMCC is seeking proposals for a Long Term Agreement (LTA) for Travel Management Services. The organisation, registered in the UAE with its head office in Dubai, requires travel services across regions including the Middle East, Europe, Africa, and Americas. The procurement stage is a tender, with a deadline for submissions by May 20, 2024. The industry category is Transport tickets, and the procurement method is an open procedure. This tender for Travel Management Services by ARK Group DMCC offers business growth opportunities for travel agencies and businesses providing business travel services. The contract period spans from June 1, 2024, to June 1, 2026, creating a stable revenue stream for successful bidders. Small and medium-sized enterprises (SMEs) are well-suited to compete, given the nature of the services required. ## Notice ARK Group DMCC (ARK) is seeking proposals to establish a Long Term Agreement (LTA) with a qualified Travel Agent for its business travel requirements. ARK is registered in the UAE with its head office in Dubai, and branch offices in Beirut, Amman and London. Travel services are required across all our regions of operation which include the Middle East, Europe, Africa, and Americas. ARK is a stabilisation and development company committed to empowering local communities and beneficiaries in conflict, post-conflict, and fragile areas through the provision of evidence-based programmatic interventions, policy recommendations, research, and capacity-building. Working with local communities, it seeks to understand and then mitigate the negative effects of conflict and instability, enhancing social cohesion and resilience whist promoting human security, development, and economic opportunity. Requirement ARK's travel management service is provided by a travel agency based in Dubai with the current agreement ending in May 2024. The travel booking platform is powered by Neo, which is customised to ARK's travel policy and procedures including internal approvals which enables transparency on travel cost and journey choice. Each trip booked on the online travel booking tool is recorded with an audit log showing the itinerary, budget code, trip objective, approvals, and total cost. The travel agency also provides dedicated support for offline bookings (specifically for ticket changes, cancellations, and complex itinerary bookings, Fly America Act flight bookings and group bookings), and a 24/7 out of office contact centre for emergency bookings. This ITB is for the re-tender of the above-mentioned travel management services. Travel Management Services shall include, but are not limited to: a custom-built online travel booking tool, airline ticketing, short-term accommodation in hotels and/or apartment hotels, hire of conference facilities, train ticketing, car and coach hire and advice on visa requirements and/or facilitation of visa applications. The ITB may result in one or more travel agents being awarded an LTA. Detailed requirements are provided in Annex 1 Terms of Reference. Instructions for Submitting Proposals The ITB consists of this letter of invitation with submission instructions and evaluation criteria, and the following annexes: Annex 1: Terms of Reference (TOR) for Travel Management Services Annex 2: Proposal Declaration Form Annex 3: Technical Proposal Form Annex 4: Price Proposal Form Detailed requirements are provided in the attached documents (Annexes). ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/476d9be6-05f6-4543-9b1a-14acfd01e555 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Apr 2024 | | Submission deadline | 20 May 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 May 2024 - 1 Jun 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ARK GROUP DMCC | | Locality | LONDON | | Post town | Central London | | Postcode | EC1V 2NX | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI43 Haringey and Islington | | Local authority | Islington | | Electoral ward | Bunhill | | Westminster constituency | Islington South and Finsbury | | Delivery location | Not specified | ## CPV Codes ### Divisions - 34 - Transport equipment and auxiliary products to transportation - 63 - Supporting and auxiliary transport services; travel agencies services - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 34980000 - Transport tickets - 63500000 - Travel agency, tour operator and tourist assistance services - 79997000 - Business travel services ## Release History - 23 Apr 2024 at 14:48 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/476d9be6-05f6-4543-9b1a-14acfd01e555 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/476d9be6-05f6-4543-9b1a-14acfd01e555 23rd April 2024 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/8b18a1b0-0b1d-4b93-aa95-1ab7c5448f73 ARK Group Travel LTA ITB Invitation Letter and Instructions - https://www.contractsfinder.service.gov.uk/Notice/Attachment/89d5de04-9be2-4b4e-b2ce-1a473057932d ARK Group Travel Services LTA Annex 1_TOR - https://www.contractsfinder.service.gov.uk/Notice/Attachment/07abd0ff-f130-4b80-8af8-d31bb1fe2868 ARK Group Travel LTA ITB Annex 2_Proposal Declaration Form - https://www.contractsfinder.service.gov.uk/Notice/Attachment/fe4630d1-5cdb-4f63-9be0-07f71fe6f88e ARK Group Travel LTA ITB Annex 3_Technical Proposal Form - https://www.contractsfinder.service.gov.uk/Notice/Attachment/1da0c516-3e16-433d-a28a-66a0341cdf43 ARK Group Travel LTA ITB Annex 4_Price Proposal Form ## Notice URLs - http://www.ark.international ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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