---
title: "User Research on the National Digital Channels"
ocid: "ocds-b5fd17-57534af6-9c5b-4c89-b9d8-64f0d733bc7b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-57534af6-9c5b-4c89-b9d8-64f0d733bc7b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-57534af6-9c5b-4c89-b9d8-64f0d733bc7b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-57534af6-9c5b-4c89-b9d8-64f0d733bc7b.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NHS ENGLAND"
published: "2022-07-24"
---

# User Research on the National Digital Channels

Buyer: NHS ENGLAND  
Current stage: Tender  
OCID: ocds-b5fd17-57534af6-9c5b-4c89-b9d8-64f0d733bc7b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-57534af6-9c5b-4c89-b9d8-64f0d733bc7b)  
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## Summary

NHS England is seeking to procure social research and user experience consultancy services through the tender titled "User Research on the National Digital Channels," published on 19th July 2022. The tender is categorised under business and management consultancy services with an estimated contract value of £83,000. This open procurement process is currently in the tender stage, closing on 5th August 2022, and the associated contract is scheduled to commence on 1st September 2022, lasting until 31st December 2022. The primary delivery addresses include various locations in the United Kingdom and British Overseas Territories.

This procurement opportunity can significantly benefit small and medium-sized enterprises as well as voluntary, community, and social enterprises, given its suitability requirements. Companies involved in social research and user experience design should consider participating, as this contract offers a platform for growth in the digital consultancy sector, particularly in the healthcare domain. Competitors can leverage this opportunity to showcase their expertise in developing innovative digital solutions aligned with NHS initiatives.

## Notice

Provision of social research and user experience research to develop and evaluate a range of digital channel propositions for the National Digital Channels. Apply here: https://health-family-contract-search.secure.force.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a078d000000uPl6AAE&searchStr=&sortStr=Recently+Published&page=1&filters=&County=

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/38f897fc-633b-44dd-bab8-4195833b2a22 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jul 2022 |
| Submission deadline | 5 Aug 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Aug 2022 - 31 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £83,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79410000 - Business and management consultancy services

## Release History

- 24 Jul 2022 at 09:14 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/38f897fc-633b-44dd-bab8-4195833b2a22
- 20 Jul 2022 at 07:01 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c8c9e939-8683-4a07-bdf6-6abeebd7408b
- 19 Jul 2022 at 20:27 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/71658b52-d298-46de-a9cb-feb724f1011f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/38f897fc-633b-44dd-bab8-4195833b2a22
  24th July 2022 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/c8c9e939-8683-4a07-bdf6-6abeebd7408b
  20th July 2022 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/71658b52-d298-46de-a9cb-feb724f1011f
  19th July 2022 - Opportunity notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000IvqG/9aZxt_504rwY9M_nEC1gycuj4nUhesloSLGjKx7rCWw
  ItQ C96447 V1
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000Ivqp/oLSK8EUk2xc1jXXbPFzgwuT_7otYQBahGal8tawXZuY
  ItQ C96447 V1

## Notice URLs

- https://health-family-contract-search.secure.force.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a078d000000uPl6AAE&searchStr=&sortStr=Recently+Published&page=1&filters=&County=

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-57534af6-9c5b-4c89-b9d8-64f0d733bc7b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-57534af6-9c5b-4c89-b9d8-64f0d733bc7b.json.