---
title: "Annual Tenant Satisfaction Measures (TSMs) & STAR Survey (2025)"
ocid: "ocds-b5fd17-5758f213-0f21-4ea8-a2ea-5d0ab1381b7e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5758f213-0f21-4ea8-a2ea-5d0ab1381b7e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5758f213-0f21-4ea8-a2ea-5d0ab1381b7e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5758f213-0f21-4ea8-a2ea-5d0ab1381b7e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STROUD DISTRICT COUNCIL"
published: "2023-09-21"
---

# Annual Tenant Satisfaction Measures (TSMs) & STAR Survey (2025)

Buyer: STROUD DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-5758f213-0f21-4ea8-a2ea-5d0ab1381b7e

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## Summary

The Stroud District Council is seeking a contractor for the Annual Tenant Satisfaction Measures (TSMs) & STAR Survey (2025). This procurement falls under the industry category of survey services and has a contract value of £45,000. The tender is in the 'Award' stage with a contract period starting on 25th September 2023 and ending on 27th March 2026.

This tender presents an opportunity for businesses specialised in survey services to work with Stroud District Council. The procurement method used is an open procedure, allowing small and medium enterprises (SMEs) to participate. Businesses based in the United Kingdom are eligible to apply, and the deadline for tender submissions is on 15th June 2023. By winning this contract, businesses can enhance their portfolio and establish a collaborative partnership with the council for future projects.

## Notice

Stroud District Council (SDC) is seeking a contractor to carry out an annual tenant satisfaction measure (TSMs) surveys as set out by the social housing regulator and a wider TSM survey in 2025 with additional questions from HouseMark's STAR survey framework. Please see the RFQ document for full specification.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6aaa54a5-81fb-486b-b51a-01859243b269 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Sep 2023 |
| Submission deadline | 15 Jun 2023 |
| Future notice date | Not specified |
| Award date | 4 Jul 2023 |
| Contract period | 24 Sep 2023 - 27 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £45,000 |
| Lots value | Not specified |
| Awards value | £34,340 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STROUD DISTRICT COUNCIL |
| Locality | STROUD |
| Post town | Gloucester |
| Postcode | GL5 4UB |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK73 Gloucestershire CC |
| Local authority | Stroud |
| Electoral ward | Cainscross |
| Westminster constituency | Stroud |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ARP RESEARCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services

## Release History

- 21 Sep 2023 at 12:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6aaa54a5-81fb-486b-b51a-01859243b269
- 25 May 2023 at 08:59 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0c9ba63c-50cd-40b0-99f7-c45403cd227d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6aaa54a5-81fb-486b-b51a-01859243b269
  21st September 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/0c9ba63c-50cd-40b0-99f7-c45403cd227d
  25th May 2023 - Opportunity notice on Contracts Finder
- http://www.supplyingthesouthwest.org.uk
  Please see the Procurement portal for further details.

## Notice URLs

- http://www.stroud.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5758f213-0f21-4ea8-a2ea-5d0ab1381b7e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5758f213-0f21-4ea8-a2ea-5d0ab1381b7e.json.