---
title: "Post Office Horizon IT Inquiry - Research Services"
ocid: "ocds-b5fd17-57623848-fe7d-4f49-bd3a-5e38630ecfb0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-57623848-fe7d-4f49-bd3a-5e38630ecfb0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-57623848-fe7d-4f49-bd3a-5e38630ecfb0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-57623848-fe7d-4f49-bd3a-5e38630ecfb0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR INTERNATIONAL TRADE"
published: "2024-09-02"
---

# Post Office Horizon IT Inquiry - Research Services

Buyer: DEPARTMENT FOR INTERNATIONAL TRADE  
Current stage: Award  
OCID: ocds-b5fd17-57623848-fe7d-4f49-bd3a-5e38630ecfb0

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## Summary

The Department for International Trade, located in London, has awarded a contract for "Post Office Horizon IT Inquiry - Research Services" to YouGov. The contract involves designing and issuing a survey to gather views on Post Office Ltd's current practices related to the Horizon IT System. Classified under social research services (CPV 79315000), the procurement was made through a selective method, specifically a call-off from a dynamic purchasing system. Key details include a contract period from 18th June 2024 to 31st March 2025, with a total value of £77,228. The service delivery encompasses various regions including the British Overseas Territories, Channel Islands, and the United Kingdom. The procurement stage has been completed following the award date of 7th June 2024.

This tender presents significant opportunities for businesses involved in social research services, especially small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). By participating in such contracts, businesses can expand their portfolio, enhance their credibility, and build relationships with government entities such as the Department for International Trade. Companies with expertise in research services, data collection, and IT systems will find this contract particularly aligned with their capabilities, offering a substantial growth prospect within government-related projects.

## Notice

*This contract has been amended due to an incorrect contract end date within the contract. The correct end date of this contract is the 31st March 2025. This notice has been amended to reflect this correct. Services required to design and issue a survey to a set group of individuals, to hear their views on current practice of Post Office Ltd in specific areas to do with the Horizon IT System and associated processes. This was tendered through the Research and Insights DPS.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2e19f269-0ce7-496f-a267-7b7dd4dc2207 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Sep 2024 |
| Submission deadline | 31 May 2024 |
| Future notice date | Not specified |
| Award date | 6 Jun 2024 |
| Contract period | 17 Jun 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £77,228 |
| Lots value | Not specified |
| Awards value | £77,228 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR INTERNATIONAL TRADE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | YOUGOV |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79315000 - Social research services

## Release History

- 2 Sep 2024 at 13:51 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2e19f269-0ce7-496f-a267-7b7dd4dc2207
- 17 Jul 2024 at 14:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2e19f269-0ce7-496f-a267-7b7dd4dc2207

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2e19f269-0ce7-496f-a267-7b7dd4dc2207
  2nd September 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/920b26f9-bddd-4507-90be-d8f43545fdc6
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-57623848-fe7d-4f49-bd3a-5e38630ecfb0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-57623848-fe7d-4f49-bd3a-5e38630ecfb0.json.