---
title: "20_03_05 Support, Maintenance & Development of Compass Software"
ocid: "ocds-b5fd17-57792b2f-92fb-4a3f-927c-e45487ccc38a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-57792b2f-92fb-4a3f-927c-e45487ccc38a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-57792b2f-92fb-4a3f-927c-e45487ccc38a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-57792b2f-92fb-4a3f-927c-e45487ccc38a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2023-08-02"
---

# 20_03_05 Support, Maintenance & Development of Compass Software

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-57792b2f-92fb-4a3f-927c-e45487ccc38a

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## Summary

The NHS Business Services Authority has awarded a contract for the support, maintenance, and development of the Compass software solution to Capita IBS. The contract, worth £2,961,424 GBP, started on January 1, 2020, and will end on December 31, 2023. The procurement stage was a tender, with the tender period ending on December 31, 2019. The contract is classified under the 'Maintenance of information technology software' category. The contracting authority is Newcastle upon Tyne, United Kingdom.

This tender provides business growth opportunities for companies in the information technology software industry. The procurement process has already been completed, and the contract has been awarded. Businesses with expertise in software support, maintenance, and development would be well-suited to compete for similar future opportunities. The contract duration allows for a long-term engagement and stability for the winning supplier, Capita IBS, supporting their growth and service offerings in the industry.

## Notice

The NHSBSA is extending its existing contractual arrangement it has in place with CIBS for the support, maintenance, and development of the Compass software solution, as an interim solution, to allow for the appointment of a systems integrator through the Transforming Dental Systems (TDS) procurement and their resulting development of a new solution. The procurement of the systems integrator is complete and was carried out under Crown Commercial Service Software Design and Implementation Service Framework (RM6193). Link to TDS procurement Contract Finder Contract Award Notice: https://www.contractsfinder.service.gov.uk/Notice/ffd062a8-efa2-48a6-b3c3-ed9caa489dd3

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/57ad13e9-bb46-4597-adca-5e70163a38ca |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Aug 2023 |
| Submission deadline | 31 Dec 2019 |
| Future notice date | Not specified |
| Award date | 10 Jul 2023 |
| Contract period | 1 Jan 2020 - 31 Dec 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,961,424 |
| Lots value | Not specified |
| Awards value | £2,961,424 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DUPLICATE - CAPITA IBS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267100 - Maintenance of information technology software

## Release History

- 2 Aug 2023 at 13:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/57ad13e9-bb46-4597-adca-5e70163a38ca

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/57ad13e9-bb46-4597-adca-5e70163a38ca
  2nd August 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e11f0aa3-e4c4-41ab-8077-526de85e1f0a
  Change Authorisation Note FV (Redacted)_Redacted

## Notice URLs

- https://www.contractsfinder.service.gov.uk/Notice/ffd062a8-efa2-48a6-b3c3-ed9caa489dd3

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-57792b2f-92fb-4a3f-927c-e45487ccc38a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-57792b2f-92fb-4a3f-927c-e45487ccc38a.json.