--- title: "Housing Options IT System" ocid: "ocds-b5fd17-57a15ee3-8f73-4d74-8170-895479ddae4f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-57a15ee3-8f73-4d74-8170-895479ddae4f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-57a15ee3-8f73-4d74-8170-895479ddae4f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-57a15ee3-8f73-4d74-8170-895479ddae4f.json" source: "Contracts Finder" current_stage: "Tender" buyer: "BRADFORD METROPOLITAN DISTRICT COUNCIL" published: "2017-10-02" --- # Housing Options IT System Buyer: BRADFORD METROPOLITAN DISTRICT COUNCIL Current stage: Tender OCID: ocds-b5fd17-57a15ee3-8f73-4d74-8170-895479ddae4f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-57a15ee3-8f73-4d74-8170-895479ddae4f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-57a15ee3-8f73-4d74-8170-895479ddae4f.json) ## Summary The Bradford Metropolitan District Council is inviting tenders for the development of a Housing Options IT System, aimed at enhancing its Housing Options Service. This tender, classified under document management software packages, will be open until 6th November 2017, with a contract start date of 11th December 2017, initially lasting for five years and possibly extending for two additional years. The project will support over 70 staff members and 20 Registered Providers across Yorkshire and the Humber, providing integrated solutions to improve service delivery for more than 20,000 registrations annually. This tender presents a significant opportunity for IT service providers, particularly those specialising in software development and integration solutions. Businesses that can deliver innovative and user-friendly systems would be well-suited to compete, especially those with experience in social housing and customer service enhancements. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSE) are encouraged to participate, positioning themselves well to benefit from the contract's value of £225,000 in GBP while contributing positively to the housing sector. ## Notice City of Bradford Metropolitan District Council (the Council) is seeking to appoint a suitably experienced and qualified Provider (the Provider) to deliver a Housing Options IT System (the System). The proposed contract will be for an initial duration of five (5) years with a possible two (2) x twelve (12) months extensions. The Council's Housing Options Service delivers statutory functions pertinent to advising customers in housing need, assisting to find suitable long-term accommodation, accessing housing related support, undertaking Homeless assessments and discharging the main duty in the Social Housing and Private Rented Sector. The Council is not a stock-holding Authority and it discharges its duties via nominations to Registered Providers (RP). During 2016/17, over 20,000 customers registered on the Council's Housing Allocations System. In the same period, the Housing Options Service assessed over 8000 customers who were in housing need and over 30% were placed in supported and temporary accommodation via the Housing Related Support gateway system. The Council's Housing Options Service currently uses 3 separate IT systems to deliver these functions and the Council is seeking to replace these with one fully integrated IT solution. The System is intended to be accessed by (but not limited to): * Over 70 Housing Options members of staff * Circa 20 Registered Providers (over 2000 voids per annum) that operate in the District * 5 Housing Related Support (HRS) and Temporary Accommodation Providers * Over 20,000 registrations for Housing per annum * Over 500 registrations for HRS per annum. * Customer Services staff The Council operated Choice Based Lettings for a number of years, it then moved to an automated matching system which is the current methodology. The Council seeks to overcome the disadvantages of both these methods and provide better customer access and more self-service. For example, Housing is aiming to move towards a more personalised system that engages better with users and places them at the heart of the service. The Council's Microsoft Windows server infrastructure is 99% virtualised running on VMware 5.5 Hypervisor across a combination of IBM 3850 and 3550's X-series. There are 9 hosts at our primary site and 6 hosts at our continuity site. Each site is connected to its own SAN using IBM N-Series storage. Currently supported Windows operating systems on this infrastructure are Windows 2008 R, 2012 and 2016. There are plans to upgrade the VMware hypervisor to version 6.1 in the 4th quarter of 2017 and an upgrade of the storage infrastructure 1st and 2nd quarter of 2018. The Council also have an IBM AIX infrastructure running on P7 and P8's at both sites. These are connected to the same SAN infrastructure and are running virtualised. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1b686a5b-3077-4943-83f8-3f6254077e1f | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 2 Oct 2017 | | Submission deadline | 6 Nov 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 11 Dec 2017 - 10 Dec 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £225,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BRADFORD METROPOLITAN DISTRICT COUNCIL | | Locality | BRADFORD | | Post town | Bradford | | Postcode | BD1 1HX | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE4 West Yorkshire | | ITL 3 | TLE41 Bradford | | Local authority | Bradford | | Electoral ward | City | | Westminster constituency | Bradford West | | Delivery location | TLE Yorkshire and The Humber | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48219100 - Gateway software package - 48311000 - Document management software package - 48422000 - Software package suites - 48517000 - IT software package ## Release History - 2 Oct 2017 at 06:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1b686a5b-3077-4943-83f8-3f6254077e1f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/1b686a5b-3077-4943-83f8-3f6254077e1f 2nd October 2017 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.bradford.gov.uk/bmdc ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-57a15ee3-8f73-4d74-8170-895479ddae4f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-57a15ee3-8f73-4d74-8170-895479ddae4f.json.