---
title: "Corporate Complaints, FOI & Subject Access Case Management System"
ocid: "ocds-b5fd17-57b660bb-3885-4e3b-9d90-e2b1bb2b1df5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-57b660bb-3885-4e3b-9d90-e2b1bb2b1df5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-57b660bb-3885-4e3b-9d90-e2b1bb2b1df5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-57b660bb-3885-4e3b-9d90-e2b1bb2b1df5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LEICESTERSHIRE COUNTY COUNCIL"
published: "2018-09-24"
---

# Corporate Complaints, FOI & Subject Access Case Management System

Buyer: LEICESTERSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-57b660bb-3885-4e3b-9d90-e2b1bb2b1df5

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## Summary

The Leicestershire County Council is seeking a corporate complaints, Freedom of Information (FOI), and subject access case management system, with a total contract value of £125,000, awarded to Digital Interactive. This procurement falls under the software package and information systems category, with an open procedure adopted as the procurement method. The awarding notice was published on 24 September 2018, while the tender period concluded on 31 May 2018. The contract will run from 13 August 2018 to 12 August 2023, and is located in the East Midlands region of the United Kingdom.

This tender presents an opportunity for businesses specialising in software development and IT services, particularly those with capabilities in case management systems. As the procurement is catered to public sector requirements, firms experienced in handling corporate complaints and data management, especially those looking to expand their clientele within the public sector, would be well-positioned to compete. This contract not only allows the winning supplier to provide essential services to local government but also sets the stage for future collaborations in similar fields.

## Notice

.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a3acb197-7caa-49e3-b315-fc2a65f0e311 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2018 |
| Submission deadline | 31 May 2018 |
| Future notice date | Not specified |
| Award date | 28 Jun 2018 |
| Contract period | 12 Aug 2018 - 12 Aug 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £125,000 |
| Lots value | Not specified |
| Awards value | £60,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTERSHIRE COUNTY COUNCIL |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE3 8RA |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Glenfield Faire |
| Westminster constituency | Mid Leicestershire |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DIGITAL INTERACTIVE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 24 Sep 2018 at 10:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a3acb197-7caa-49e3-b315-fc2a65f0e311

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a3acb197-7caa-49e3-b315-fc2a65f0e311
  24th September 2018 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=e96076b6-f04d-e811-80eb-005056b64545
  Advert

## Notice URLs

- http://www.leicestershire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-57b660bb-3885-4e3b-9d90-e2b1bb2b1df5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-57b660bb-3885-4e3b-9d90-e2b1bb2b1df5.json.