---
title: "Customer Service Excellence Accreditation"
ocid: "ocds-b5fd17-57ee9b0f-309d-4c3d-8ebb-1f00566a6728"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-57ee9b0f-309d-4c3d-8ebb-1f00566a6728"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-57ee9b0f-309d-4c3d-8ebb-1f00566a6728.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-57ee9b0f-309d-4c3d-8ebb-1f00566a6728.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ATAMIS LTD"
published: "2021-09-22"
---

# Customer Service Excellence Accreditation

Buyer: ATAMIS LTD  
Current stage: Award  
OCID: ocds-b5fd17-57ee9b0f-309d-4c3d-8ebb-1f00566a6728

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-57ee9b0f-309d-4c3d-8ebb-1f00566a6728)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-57ee9b0f-309d-4c3d-8ebb-1f00566a6728.json)

## Summary

The contract titled "Customer Service Excellence Accreditation" was awarded for accreditation services related to HMPO and UKVI. The procurement process, which utilised a limited procurement method through competitive quotations, is led by ATAMIS LTD, located in London. The contract was awarded on 8th September 2021, and the contract period extends from 13th September 2021 to 12th September 2024. The project's total value is £75,000, classified under the customer services industry, with delivery addresses encompassing various regions including the United Kingdom and British Overseas Territories. 

This tender represents a significant opportunity for businesses in the customer services sector, particularly those focused on accreditation and assessment services. Companies with expertise in providing quality assurance and accreditation solutions would be well-suited to participate in similar tenders, potentially aligning their offerings with the needs of government agencies. This could facilitate growth for small to medium-sized enterprises (SMEs) aiming to engage in public sector contracts, particularly in delivering high-quality customer service solutions.

## Notice

Accreditation services for HMPO and UKVI

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7a409bd9-96ab-4180-9d10-896642c0996c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Sep 2021 |
| Submission deadline | 12 Sep 2021 |
| Future notice date | Not specified |
| Award date | 7 Sep 2021 |
| Contract period | 12 Sep 2021 - 12 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £75,000 |
| Lots value | Not specified |
| Awards value | £75,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ATAMIS LTD |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CENTRE FOR ASSESSMENT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342300 - Customer services

## Release History

- 22 Sep 2021 at 08:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7a409bd9-96ab-4180-9d10-896642c0996c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7a409bd9-96ab-4180-9d10-896642c0996c
  22nd September 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-57ee9b0f-309d-4c3d-8ebb-1f00566a6728. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-57ee9b0f-309d-4c3d-8ebb-1f00566a6728.json.