---
title: "Neighbourhood Quality Management Solution"
ocid: "ocds-b5fd17-57f2c28a-ebd4-4444-82a1-3f56bf0212f2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-57f2c28a-ebd4-4444-82a1-3f56bf0212f2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-57f2c28a-ebd4-4444-82a1-3f56bf0212f2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-57f2c28a-ebd4-4444-82a1-3f56bf0212f2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTH TYNESIDE COUNCIL"
published: "2025-04-07"
---

# Neighbourhood Quality Management Solution

Buyer: SOUTH TYNESIDE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-57f2c28a-ebd4-4444-82a1-3f56bf0212f2

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## Summary

South Tyneside Council has completed the procurement process for a "Neighbourhood Quality Management Solution," specifically a multi-agency case management system by Orcuma Ltd. This procurement, categorized under "Software package and information systems" (CPV: 48000000), is focused on the North East of the United Kingdom. The tender process, which commenced with the call-off from G Cloud 13, concluded with an award on 15 August 2024. Key dates include the contract period from 19 August 2024 to 18 August 2027, with a total contract value of GBP 33,750, providing substantial time for implementation and support of the software solution.

This tender provides significant business growth opportunities, particularly for SMEs and VCSEs, given the contract value and the procurement method through G Cloud 13, which facilitates opportunities for smaller entities. Companies specializing in software solutions, case management systems, and tailored IT support can benefit greatly. South Tyneside Council's focus on a comprehensive management solution indicates a need for businesses capable of delivering robust, scalable, and adaptable IT systems.

## Notice

Multi agency Orcuma case management system

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dff2dac2-abe1-433d-9d9e-70dd4d6d0c10 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - Call off from G Cloud 13 |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2025 |
| Submission deadline | 1 Aug 2024 |
| Future notice date | Not specified |
| Award date | 14 Aug 2024 |
| Contract period | 18 Aug 2024 - 18 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £33,750 |
| Lots value | Not specified |
| Awards value | £33,750 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH TYNESIDE COUNCIL |
| Locality | SOUTH SHIELDS |
| Post town | Newcastle upon Tyne |
| Postcode | NE33 2RL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | South Tyneside |
| Electoral ward | Beacon and Bents |
| Westminster constituency | South Shields |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ORCUMA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 7 Apr 2025 at 10:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dff2dac2-abe1-433d-9d9e-70dd4d6d0c10

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dff2dac2-abe1-433d-9d9e-70dd4d6d0c10
  7th April 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-57f2c28a-ebd4-4444-82a1-3f56bf0212f2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-57f2c28a-ebd4-4444-82a1-3f56bf0212f2.json.