---
title: "IT Support Services"
ocid: "ocds-b5fd17-57f7ae56-8a7f-49de-9189-657cddd66c0b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-57f7ae56-8a7f-49de-9189-657cddd66c0b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-57f7ae56-8a7f-49de-9189-657cddd66c0b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-57f7ae56-8a7f-49de-9189-657cddd66c0b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS MIDLANDS & LANCASHIRE COMMISSIONING SUPPORT UNIT"
published: "2025-03-14"
---

# IT Support Services

Buyer: NHS MIDLANDS & LANCASHIRE COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-57f7ae56-8a7f-49de-9189-657cddd66c0b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-57f7ae56-8a7f-49de-9189-657cddd66c0b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-57f7ae56-8a7f-49de-9189-657cddd66c0b.json)

## Summary

The NHS Midlands & Lancashire Commissioning Support Unit has awarded a contract for IT Support Services, specifically targeting Palo Alto Networks PA-1410 with partner-enabled premium support for five years, within the project management software package industry category. The procurement process, classified under services, took place in England, United Kingdom, with a selective procurement method via a call-off from a framework agreement. Significant dates include the tender end date on 16th December 2024, the contract start date on 17th December 2024, and the contract end date on 17th December 2029. The current procurement stage is Award, with the award published on 14th March 2025.

This tender offers substantial potential for business growth for firms specialising in IT support, particularly those experienced in managing and utilising project management software packages. SMEs are especially well-suited to compete, as indicated by the nature of the call-off process, which favours agile and specialised providers. With CDW LIMITED as the awarded supplier, businesses looking to expand within the healthcare and IT support domain can leverage this opportunity to collaborate and innovate, thereby enhancing their market presence and technical capabilities. The detailed framework provided and extended contract duration ensure long-term engagement and stability, making it a valuable prospect for growth-oriented firms.

## Notice

- PALO ALTO NETWORKS PA-1410 - PARTNER ENABLED PREMIUM SUPPORT - 5-YEARS - PAN-PWR-CORD-UK PALO ALTO 6FT POWER CORD FOR UK (ALL PLATFORMS)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0d679f05-e5c6-457e-8377-41896cca459a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Mar 2025 |
| Submission deadline | 16 Dec 2024 |
| Future notice date | Not specified |
| Award date | 16 Dec 2024 |
| Contract period | 17 Dec 2024 - 17 Dec 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £11,678 |
| Lots value | Not specified |
| Awards value | £11,678 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS MIDLANDS & LANCASHIRE COMMISSIONING SUPPORT UNIT |
| Locality | STOKE ON TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST4 4LX |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Fenton West & Mount Pleasant |
| Westminster constituency | Stoke-on-Trent Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CDW |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48331000 - Project management software package

## Release History

- 14 Mar 2025 at 13:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0d679f05-e5c6-457e-8377-41896cca459a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0d679f05-e5c6-457e-8377-41896cca459a
  14th March 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/dcf9af39-b474-45ec-aa0b-a857746b1e02

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-57f7ae56-8a7f-49de-9189-657cddd66c0b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-57f7ae56-8a7f-49de-9189-657cddd66c0b.json.