---
title: "Next Generation of Visa (NGOV) Services - International"
ocid: "ocds-b5fd17-580483a0-e27c-40b1-9c83-3a7174cfa9eb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-580483a0-e27c-40b1-9c83-3a7174cfa9eb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-580483a0-e27c-40b1-9c83-3a7174cfa9eb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-580483a0-e27c-40b1-9c83-3a7174cfa9eb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2019-07-09"
---

# Next Generation of Visa (NGOV) Services - International

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-580483a0-e27c-40b1-9c83-3a7174cfa9eb

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## Summary

The procurement process for the "Next Generation of Visa (NGOV) Services - International," managed by the Home Office, focuses on providing administrative services for business operations, specifically visa application centres across various regions including the Americas and Asia Pacific. The procurement was initiated via an open procedure that concluded with an award date on 27th September 2013. The total contract value is set at £321,000,000, with the delivery period extending from 1st April 2014 to 31st March 2021. The geographical delivery addresses span over the British Overseas Territories, Channel Islands, Europe, Isle of Man, and other regions of the world.

This tender presents a significant opportunity for large businesses engaged in administrative services, particularly those with capabilities in managing visa processing and setting up application centres globally. Companies with experience in high-value service contracts and international operations would be well-positioned to compete for future tenders in similar sectors. The extensive scope and scale of this contract also suggest potential for collaboration amongst businesses with complementary expertise in global services management.

## Notice

Provision of application centres and associated processing - Visa application Centres regions 2,3,5,6,7,8 Americas and Asia Pacific, China and Taiwan, Gulf of Pakistan, South Asia, Canada, Australia

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2c8f6f38-6f15-46ec-9954-c8571b0f1c05 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jul 2019 |
| Submission deadline | 31 Mar 2014 |
| Future notice date | Not specified |
| Award date | 26 Sep 2013 |
| Contract period | 31 Mar 2014 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £178,000,000 |
| Lots value | Not specified |
| Awards value | £321,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VF WORLDWIDE HOLDINGS |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75112000 - Administrative services for business operations

## Release History

- 9 Jul 2019 at 11:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2c8f6f38-6f15-46ec-9954-c8571b0f1c05

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2c8f6f38-6f15-46ec-9954-c8571b0f1c05
  9th July 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/464b193a-5988-40bb-9f16-aa08b6333baa
  Contract Terms and Conditions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d53534e2-e990-4913-99bd-9df9aff7fceb
  Schedule 1, Definitions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b6328ccb-114a-410b-996e-82adcfeb665a
  Schedule 2, Service Pack 11
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8c13ee42-e311-4521-85a7-7687e4bfde48
  Schedule 2 Statement of Requirements
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/58ea00a7-1583-483a-b715-2d8dd84af638
  Schedule 3 Suppliers Solution
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/19244024-571a-4b88-b4ee-51a2305cfbe9
  Schedule 4 Security
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/735f81bb-aa2b-4293-ac69-7520793aae58
  Schedule 4 Security Annex 4-3
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/577238d1-d74a-406a-a14b-07452825dede
  Schedule 5 Transition
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9e7e13a7-d87d-497c-9703-62b63b44a1af
  Schedule 5 Transition Annex 5-3
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c0a2a035-49cb-4d5a-8580-4666123e9003
  Schedule 6 Pricing Payment and Invoicing
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9deee09c-9fab-4b35-883e-8e39de783157
  Schedule 7 Service Levels and Service Credits
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6ace12e0-20bf-42ab-b40a-73d6edb9fb82
  Schedule 8 Governance and Contract Management
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4ecebaac-d67e-452b-a854-61ce9b056f7e
  Schedule 9 Exit Management
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/bb891550-1059-450e-b4d3-785740ba7238
  Schedule 10 Change Control
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/abada044-0e41-4fc3-9099-2a234d38f84b
  Schedule 11 Personnel
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/abf08bea-8c6b-4cf6-8dca-cfea35f19d80
  Schedule 12 Subcontractors
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f3f78be0-8af3-4685-97fc-742852380c99
  Schedule 13 Facilities
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8b4cf1d8-408b-4d04-a86a-a89ec5e1ffeb
  Schedule 14 Management Systems and Reporting
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f44c1571-48ef-491d-a9cb-99aab4ad94e8
  Schedule 15 Audit Access
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ccd63a57-4b2b-4dd7-9004-8f9004b380ed
  Schedule 16 Sustainability
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/049ad487-4d33-44bb-b99b-5486c3fef1d0
  Schedule 17 Insurance
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/24e771c7-20ed-4cb7-9ba0-3f8df7186f8d
  Schedule 18 Parent Company Guarantee
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/83b26e73-877c-4ead-9b1d-07fa0c84c994
  Schedule 19 Financial Distress
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/bc3d2dd1-93a0-47dc-a9a1-9f884f212b7a
  Schedule 20 Continuous Improvement
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ba8e85fb-14c7-425d-82c2-50bba7cb826b
  Schedule 21 BCDR
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4a27df56-99b4-4dab-a626-2c89db005ec6
  Schedule 22 Commercially Sensitive Information
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9174ff28-56d9-499a-84e4-4e745bb47361
  Schedule 23 User Pays Services

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-580483a0-e27c-40b1-9c83-3a7174cfa9eb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-580483a0-e27c-40b1-9c83-3a7174cfa9eb.json.