---
title: "Keeping Well Services Framework"
ocid: "ocds-b5fd17-58330760-f9c9-4627-a1c5-6c4f1ea5a48b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-58330760-f9c9-4627-a1c5-6c4f1ea5a48b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-58330760-f9c9-4627-a1c5-6c4f1ea5a48b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-58330760-f9c9-4627-a1c5-6c4f1ea5a48b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SUNDERLAND CITY COUNCIL"
published: "2025-12-17"
---

# Keeping Well Services Framework

Buyer: SUNDERLAND CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-58330760-f9c9-4627-a1c5-6c4f1ea5a48b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-58330760-f9c9-4627-a1c5-6c4f1ea5a48b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-58330760-f9c9-4627-a1c5-6c4f1ea5a48b.json)

## Summary

The Keeping Well Services Framework, led by Sunderland City Council, focuses on the acquisition of health and social work services within the North East region of the United Kingdom. The procurement process is currently in the award stage, following the completion of the tender phase. With a total contract value of GBP 75,000,000, the framework comprises various services including care and support at home, overnight care, live-in service, and carer support, spread across several lots spanning localities such as Sunderland East, West, Coalfields, Washington, and Sunderland North, with some services requiring citywide coverage. The procurement is executed through an open procedure, with the contract period extending from 15 December 2025 to 15 December 2030, as detailed in the award notice published on 17 December 2025.

This tender presents a significant opportunity for both large organisations and SMEs involved in the health and social care industry. The framework encourages participation from businesses across these sectors, offering substantial opportunities for growth through direct awards for single contractor lots and competitive processes for multiple contractor lots. Sunderland City Council's approach permits varied participation across regions and service types, allowing diverse businesses, including those focusing on overnight care or specialised live-in services, to engage with this valued public contract. With the potential for direct awards and further competitive opportunities within citywide lots, entrepreneurs and established firms alike can capitalise on expanding their service offerings and presence in the public sector.

## Notice

Framework for the provision of Keeping Well Services Services that are being commissioned under this Framework are: Lots 1 to 5 - Care & Support at Home (Daytime) * Lot 1 - Sunderland East * Lot 2 - Sunderland West * Lot 3 - Coalfields * Lot 4 - Washington * Lot 5 - Sunderland North Lot 6 - Care and Support in the Home: Overnight Care Lot 7 - Live in Care Service Lot 8 - Carer Support Service (Carer Relief) Lot 9 - Support Services (Ad-Hoc) Care and Support in the Home The framework will be awarded as follows: Lots 1 to 5 - single contractor for each geographical locality area lot as stated above. All framework orders will be directly placed with the contracted provider. Lot 6 - single contractor lot covering all locality areas citywide. All framework orders will be directly placed with contracted provider. Lot 7 - single contractor lot covering all locality areas citywide. All framework orders will be directly placed with contracted provider. Lot 8 - single contractor lot covering all locality areas citywide. All framework orders will be directly placed with contracted provider. Lot 9 - multiple contractor lot covering all locality areas citywide by further competition or direct award

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f5032cd3-dacb-4398-aacf-5f4220ca65f1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Dec 2025 |
| Submission deadline | 14 Jan 2025 |
| Future notice date | Not specified |
| Award date | 23 Oct 2025 |
| Contract period | 15 Dec 2025 - 15 Dec 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £75,000,000 |
| Lots value | Not specified |
| Awards value | £135,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUNDERLAND CITY COUNCIL |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR1 3AD |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Millfield |
| Westminster constituency | Sunderland Central |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 10 |
| Supplier names | ALLBRITE CARE; CARE QUALITY SERVICES; COLLENS HEALTHCARE; COMFORT CALL; ELEGANCE CARE AND SUPPORT; HALES GROUP; THE CARE AND SUPPORT GROUP; THORNCLIFFE HOMECARE; VESTRA HOMECARE; WESTHOME CARE SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 17 Dec 2025 at 14:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f5032cd3-dacb-4398-aacf-5f4220ca65f1
- 20 Nov 2024 at 15:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/139822b1-6926-4524-acd2-8d9eb802e092

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f5032cd3-dacb-4398-aacf-5f4220ca65f1
  17th December 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/139822b1-6926-4524-acd2-8d9eb802e092
  20th November 2024 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-58330760-f9c9-4627-a1c5-6c4f1ea5a48b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-58330760-f9c9-4627-a1c5-6c4f1ea5a48b.json.