---
title: "Provision of Jaggaer S2C Service Desk Support"
ocid: "ocds-b5fd17-58475f7d-5e17-4ec7-b340-5541a5fdb239"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-58475f7d-5e17-4ec7-b340-5541a5fdb239"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-58475f7d-5e17-4ec7-b340-5541a5fdb239.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-58475f7d-5e17-4ec7-b340-5541a5fdb239.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DFTC - DEPARTMENT FOR TRANSPORT"
published: "2024-03-14"
---

# Provision of Jaggaer S2C Service Desk Support

Buyer: DFTC - DEPARTMENT FOR TRANSPORT  
Current stage: Award  
OCID: ocds-b5fd17-58475f7d-5e17-4ec7-b340-5541a5fdb239

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-58475f7d-5e17-4ec7-b340-5541a5fdb239)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-58475f7d-5e17-4ec7-b340-5541a5fdb239.json)

## Summary

The Department for Transport (DfTc) has awarded a contract for the provision of Jaggaer S2C Service Desk Support. The contract falls under the services category with a value of £806,000. The procurement method was selective, involving a call-off from a framework agreement. The contract period starts on 28th February 2024 and ends on 27th October 2026. Accenture (UK) Limited is the winning supplier, and the contract was awarded on 22nd February 2024.

This tender presents opportunities for businesses that provide computer support services and wish to compete in a framework agreement call-off. Companies offering service desk support within the UK or internationally may find this opportunity suitable for business growth. The contract has specific deadlines and is targeted at businesses that can deliver quality services to the Department for Transport under the specified terms and contract duration.

## Notice

Further Competition to award a Provision of Source to Contract System Service Desk Support Contract

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e2621e69-96c8-4b24-8d95-3797c343ad30 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Mar 2024 |
| Submission deadline | 10 Jan 2024 |
| Future notice date | Not specified |
| Award date | 22 Feb 2024 |
| Contract period | 28 Feb 2024 - 27 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £806,000 |
| Lots value | Not specified |
| Awards value | £806,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DFTC - DEPARTMENT FOR TRANSPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCENTURE (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72610000 - Computer support services

## Release History

- 14 Mar 2024 at 16:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e2621e69-96c8-4b24-8d95-3797c343ad30

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e2621e69-96c8-4b24-8d95-3797c343ad30
  14th March 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ecefc3fb-3b0f-427b-a657-9a1df128a16a
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/77df287c-4149-400a-8ddd-3deb48ed2358
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-58475f7d-5e17-4ec7-b340-5541a5fdb239. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-58475f7d-5e17-4ec7-b340-5541a5fdb239.json.