---
title: "Contact Centre Telephony Solution"
ocid: "ocds-b5fd17-5861f6ab-84bd-4747-a18b-a316a9a607b4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5861f6ab-84bd-4747-a18b-a316a9a607b4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5861f6ab-84bd-4747-a18b-a316a9a607b4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5861f6ab-84bd-4747-a18b-a316a9a607b4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NSAH (ALLIANCE HOMES) LIMITED"
published: "2018-10-22"
---

# Contact Centre Telephony Solution

Buyer: NSAH (ALLIANCE HOMES) LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-5861f6ab-84bd-4747-a18b-a316a9a607b4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5861f6ab-84bd-4747-a18b-a316a9a607b4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5861f6ab-84bd-4747-a18b-a316a9a607b4.json)

## Summary

The procurement process involved NSAH (Alliance Homes) Limited as the buyer, awarding a contract for a "Contact Centre Telephony Solution" within the digital switching equipment industry sector. The tender process, classified as a closed tender, was completed with the award published on 22nd October 2018. The total contract value is £180,000, with the contract set to commence on 31st October 2018 and concluding on 30th October 2021. The execution of the contract is situated in the South West region of the United Kingdom.

This awarded tender presents significant opportunities for businesses specialising in telephony and digital solutions, particularly small and medium-sized enterprises (SMEs) that focus on innovative service offerings. Companies with expertise in contact centre technologies, digital switching equipment, and related support services are well-positioned to explore similar contracting opportunities in the public procurement space, enabled by a growing demand for efficient digital communication solutions.

## Notice

This Award Notice is in respect of a tender for a Contact Centre Telephony Solution. The tender is already completed and the contract awarded.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eba7c313-cca3-42f1-98b0-f9f97c1d5596 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Closed tender |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Oct 2018 |
| Submission deadline | 12 Jul 2018 |
| Future notice date | Not specified |
| Award date | 12 Sep 2018 |
| Contract period | 31 Oct 2018 - 30 Oct 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £180,000 |
| Lots value | Not specified |
| Awards value | £180,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NSAH (ALLIANCE HOMES) LIMITED |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS20 7AW |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK61 North Somerset |
| Local authority | North Somerset |
| Electoral ward | Portishead East |
| Westminster constituency | North Somerset |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CENTRAL NETWORKS AND TECHNOLOGIES |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32546000 - Digital switching equipment

## Release History

- 22 Oct 2018 at 16:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eba7c313-cca3-42f1-98b0-f9f97c1d5596

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/eba7c313-cca3-42f1-98b0-f9f97c1d5596
  22nd October 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5861f6ab-84bd-4747-a18b-a316a9a607b4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5861f6ab-84bd-4747-a18b-a316a9a607b4.json.