---
title: "SWIFT- SME for Fares and Ticketing - Consultancy Support"
ocid: "ocds-b5fd17-586a5201-324a-48f5-a916-b4266c19a173"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-586a5201-324a-48f5-a916-b4266c19a173"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-586a5201-324a-48f5-a916-b4266c19a173.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-586a5201-324a-48f5-a916-b4266c19a173.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST MIDLANDS COMBINED AUTHORITY"
published: "2025-12-03"
---

# SWIFT- SME for Fares and Ticketing - Consultancy Support

Buyer: WEST MIDLANDS COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-586a5201-324a-48f5-a916-b4266c19a173

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-586a5201-324a-48f5-a916-b4266c19a173)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-586a5201-324a-48f5-a916-b4266c19a173.json)

## Summary

The procurement process involves the West Midlands Combined Authority seeking consultancy services to support SWIFT Fares and Ticketing. The project focuses on strategic review, customer experience, commercial assessment, and technical feasibility for public-service buses, situated within the West Midlands, United Kingdom. This award stage, dated 3rd December 2025, follows a selective procurement method through a framework agreement, with a contract period from 1st September 2025 till 31st May 2026. Ideal for SME participation, the consultancy services fall under the 'Transport systems consultancy services' and 'Business development consultancy services' categories.

This tender offers significant growth opportunities for consultancy businesses specialising in transport systems and business development. SMEs, particularly those with expertise in commercial strategizing and operational feasibility in public transport, would find this contract fitting. The awarded supplier is Waterman Aspen, indicating the suitability for firms with substantial scale and experience in similar consultancy projects. The contract’s strategic focus on improving fare and ticketing processes creates avenues for enhancing consultancy portfolios and expanding market reach in the transport sector.

## Notice

Provision of consultancy services for SWIFT Fares and Ticketing: Strategic Review & Analysis Customer Experience Assessment Commercial and Financial Review Technical & Operational Feasibility Strategic Recommendations

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/095a24ad-8e2a-4f09-9543-a5bb99f636ea |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Dec 2025 |
| Submission deadline | 29 Aug 2025 |
| Future notice date | Not specified |
| Award date | 28 Aug 2025 |
| Contract period | 31 Aug 2025 - 31 May 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £71,225 |
| Lots value | Not specified |
| Awards value | £71,225 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST MIDLANDS COMBINED AUTHORITY |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B19 3SD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Newtown |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WATERMAN ASPEN |

## CPV Codes

### Divisions

- 34 - Transport equipment and auxiliary products to transportation
- 71 - Architectural, construction, engineering and inspection services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 34121100 - Public-service buses
- 71311200 - Transport systems consultancy services
- 79411100 - Business development consultancy services

## Release History

- 3 Dec 2025 at 12:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/095a24ad-8e2a-4f09-9543-a5bb99f636ea

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/095a24ad-8e2a-4f09-9543-a5bb99f636ea
  3rd December 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-586a5201-324a-48f5-a916-b4266c19a173. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-586a5201-324a-48f5-a916-b4266c19a173.json.