--- title: "RFQ_128875 - NMS Survey for Healthcare Users" ocid: "ocds-b5fd17-586c99c2-b41c-44c5-8ed4-f1fbf34618b5" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-586c99c2-b41c-44c5-8ed4-f1fbf34618b5" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-586c99c2-b41c-44c5-8ed4-f1fbf34618b5.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-586c99c2-b41c-44c5-8ed4-f1fbf34618b5.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NATIONAL PHYSICAL LABORATORY" published: "2024-08-30" --- # RFQ_128875 - NMS Survey for Healthcare Users Buyer: NATIONAL PHYSICAL LABORATORY Current stage: Tender OCID: ocds-b5fd17-586c99c2-b41c-44c5-8ed4-f1fbf34618b5 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-586c99c2-b41c-44c5-8ed4-f1fbf34618b5) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-586c99c2-b41c-44c5-8ed4-f1fbf34618b5.json) ## Summary The National Physical Laboratory (NPL) is inviting tenders for the RFQ_128875 - NMS Survey for Healthcare Users, classified under Market Research Services (CPV 79310000). This procurement falls within the "Life Science and Health" sector and covers a broad geographical scope including the United Kingdom, Channel Islands, Europe, and more. The tender process is currently in the 'tender' stage and is being run as an open procedure (below threshold). The tender was published on 30th August 2024, with the deadline for submissions on 13th September 2024 at 15:00 BST. The contract period is expected to commence on 24th September 2024 and conclude on 23rd September 2025. The estimated value of the contract ranges from £45,000 to £50,000. This tender presents an excellent opportunity for market research firms, particularly small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs), to engage in a high-impact project with the NPL. Successful bidders will have the chance to gain deeper insights into the healthcare sector’s use of the National Measurement System (NMS), understand its customer base, and identify areas for product and service improvements. Businesses well-versed in healthcare market research and those capable of delivering comprehensive survey solutions would be ideally suited to compete for this contract, contributing to both their growth and the advancement of the NMS. ## Notice The impacts of the National Measurement System (NMS) are cross cutting, spanning many sectors of the economy, as well as a range of socioeconomic objectives and societal challenges. Consequently, the top-level management of the NMS programme is structured around a series of sectors or challenge areas, one of which is 'Life Science and Health' (LSH). The survey is performed as part of the NMS evaluation plan, a document agreed with the Department for Science, Innovation and Technology (DSIT). The National Physical Laboratory (NPL) is coordinating the survey with the National Measurement Laboratory (NML, hosted by the LGC Group). NPL will be leading the tender and management of the survey with successful the bidder on behalf of the NMS. The aims are to : Develop an understanding of the size and composition of NMS healthcare users. Understand the impact of the National Measurement System and attributing the role of the NMS. Develop an understanding of how customers use measurement to create value. Benchmark customer experience/ satisfaction and look for product and service improvement opportunities. The NMS survey is divided into 4 surveys, segmented by customer type. We are planning to ultimately run all surveys (estimated one per year), but this RFQ is for the Healthcare sector only. To express interest in this tender please use the following URL: https://lupc.bravosolution.co.uk/web/login.shtml you will need to register on the landing page if not already registered, and you can search for 'ITT: itt_2484 - RFQ_128875 - NMS Survey for Healthcare Users' to locate the tender. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/347ba3fa-445c-4051-9fd7-032fefb8e5e7 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Aug 2024 | | Submission deadline | 13 Sep 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 23 Sep 2024 - 23 Sep 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £50,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NATIONAL PHYSICAL LABORATORY | | Locality | TEDDINGTON | | Post town | Twickenham | | Postcode | TW11 0LW | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI7 Outer London - West and North West | | ITL 3 | TLI75 Hounslow and Richmond upon Thames | | Local authority | Richmond upon Thames | | Electoral ward | Teddington | | Westminster constituency | Twickenham | | Delivery location | Not specified | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79310000 - Market research services ## Release History - 30 Aug 2024 at 11:32 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/347ba3fa-445c-4051-9fd7-032fefb8e5e7 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/347ba3fa-445c-4051-9fd7-032fefb8e5e7 30th August 2024 - Opportunity notice on Contracts Finder ## Notice URLs - https://lupc.bravosolution.co.uk/web/login.shtml ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-586c99c2-b41c-44c5-8ed4-f1fbf34618b5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-586c99c2-b41c-44c5-8ed4-f1fbf34618b5.json.