---
title: "NHS Supply Chain Future Operating Model - Transformation Services to support the creation of an Intelligent Client Co-Ordinator"
ocid: "ocds-b5fd17-5873ce9a-4aaa-474a-b1d3-2345fb3759ef"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5873ce9a-4aaa-474a-b1d3-2345fb3759ef"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5873ce9a-4aaa-474a-b1d3-2345fb3759ef.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5873ce9a-4aaa-474a-b1d3-2345fb3759ef.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH"
published: "2018-02-20"
---

# NHS Supply Chain Future Operating Model - Transformation Services to support the creation of an Intelligent Client Co-Ordinator

Buyer: DEPARTMENT OF HEALTH  
Current stage: Award  
OCID: ocds-b5fd17-5873ce9a-4aaa-474a-b1d3-2345fb3759ef

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## Summary

The procurement process is led by the Department of Health and concerns the NHS Supply Chain Future Operating Model, specifically targeting transformation services to establish an Intelligent Client Co-ordinator (ICC). The process is classified under business and management consultancy services and is fundamentally open in procurement method. The tender was published on 25 November 2016 and had a duration from 27 March 2017 until 26 March 2019, with an associated contract value of £20 million. The contract aims to roll out plans for the ICC to support approximately 200 employees by the end of its implementation phase across various locations including the UK and other regions.

This tender presents significant opportunities for consulting firms specialising in management and transformation services, particularly those that can demonstrate experience in large-scale organisational change and resource management. Businesses with expertise in designing operational frameworks and implementing strategic leadership initiatives will be well-suited to compete. Potential providers should engage promptly by registering on the Authority's e-sourcing portal and leveraging their know-how to assist in developing the innovative ICC model, which would enhance operational efficiencies within the NHS supply chain.

## Notice

A current contract with the NHS Business Services Authority relating to the procurement and supply chain of goods in the NHS will expire in October 18. As part of the future operating model (FOM) the Authority sought to award a contract for the provision of leadership, resourcing, capacity and expertise to assist in designing, delivering and establishing an Intelligent Client Co-ordinator (ICC) as a fully functioning and resourced unit within the Authority (or such other third party body as shall be determined by the Authority). By the time the ICC reaches a 'business as usual' phase it is expected to have approximately 200 employees. The Supplier is expected to not only review, challenge and develop the plans and models for the ICC and wider FOM programme already prepared by the Authority but, more importantly, to use the Supplier's expertise, resources and leadership skills effectively to implement and deliver the ICC and the wider FOM programme (subject to the Authority's overall authority and leadership).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d788f2ee-9d2f-4500-a740-76a4673979b9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2018 |
| Submission deadline | 9 Jan 2017 |
| Future notice date | Not specified |
| Award date | 7 Feb 2017 |
| Contract period | 8 Mar 2017 - 7 Mar 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,000,000 |
| Lots value | Not specified |
| Awards value | £19,590,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 6LH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | St George's |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ERNST & YOUNG |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79400000 - Business and management consultancy and related services

## Release History

- 20 Feb 2018 at 15:40 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d788f2ee-9d2f-4500-a740-76a4673979b9
- 20 Feb 2018 at 13:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d788f2ee-9d2f-4500-a740-76a4673979b9
- 12 Feb 2018 at 13:24 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/06518865-a67c-46c1-8393-a6f463d3c3a9
- 25 Nov 2016 at 11:41 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/06518865-a67c-46c1-8393-a6f463d3c3a9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d788f2ee-9d2f-4500-a740-76a4673979b9
  20th February 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/06518865-a67c-46c1-8393-a6f463d3c3a9
  12th February 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5b22af54-327a-44a0-b492-eee36a528f45
  Invitation to Tender
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/bfbbd548-c3fd-4f14-894b-9910325d5aac
  Invitation to Tender - Appendix A
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6d74eaed-6ce4-4dff-8535-b95323df095e
  ITT - Attachment 1
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e1ae747e-7dee-46d6-8014-30d5f7fdf8bb
  ITT - Attachment 2
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/54d2d39d-4d81-4a7e-8338-063b86958292
  ITT - Attachment 2 - Appendix A
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/38208c75-85b4-40d5-98ff-1a9a0b2e2f55
  ITT - Attachment 3
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/99e50bd8-2c3d-4e68-b2ef-b3fccf4231e4
  ITT - Attachment 4
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f9634038-7716-42b2-a989-ef0667ffd229
  ITT - Attachment 5
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/bcbcb540-c85c-4d04-a9a2-29470d83c799
  ITT - Attachment 6
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2d365a81-2a47-405d-b099-ea593c2296d9
  ITT - Attachment 7
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/58b0b106-9807-4801-a3af-dc589512618c
  ITT - Attachment 8
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2e438b02-de5e-4421-9dd4-81487913cf22
  ICC Transformation Services Contract
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7eea9554-8752-4394-8d1a-8a3caee72bff
  OJEU Contract Award notice

## Notice URLs

- https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/procurement

## Provenance

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