---
title: "RA302062 - Options for the Provision of Professional Services for the Roll Out of Cisco based IP Telephony Equipment, and Network Related Applications at Multiple Sites Across North Wales"
ocid: "ocds-b5fd17-589061d6-263c-4100-a2a3-257e406d461a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-589061d6-263c-4100-a2a3-257e406d461a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-589061d6-263c-4100-a2a3-257e406d461a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-589061d6-263c-4100-a2a3-257e406d461a.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "BETSI CADWALADR UNIVERSITY HEALTH BOARD"
published: "2021-04-29"
---

# RA302062 - Options for the Provision of Professional Services for the Roll Out of Cisco based IP Telephony Equipment, and Network Related Applications at Multiple Sites Across North Wales

Buyer: BETSI CADWALADR UNIVERSITY HEALTH BOARD  
Current stage: Tender  
OCID: ocds-b5fd17-589061d6-263c-4100-a2a3-257e406d461a

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## Summary

The Betsi Cadwaladr University Health Board is conducting an open tender, titled "RA302062 - Options for the Provision of Professional Services for the Roll Out of Cisco based IP Telephony Equipment, and Network Related Applications at Multiple Sites Across North Wales". This procurement process falls under the IT services category and is centred in North Wales. The tender is currently active, having been published on 29 April 2021, with a tender submission deadline set for 5 May 2021 at 12:00. The subsequent contract period will begin on the same date and conclude by the end of the day.

This tender presents significant opportunities for businesses specialising in IT services, particularly those experienced in Cisco technologies, telephony systems, and network infrastructure support. Small and medium-sized enterprises (SMEs) are encouraged to participate, as they can leverage this contract to expand their service offerings and client base. Companies capable of handling configurations for Interactive Voice Response (IVR) systems and contact centre solutions will find this procurement especially relevant for their expertise.

## Notice

BCULHB are actively migrating all its telephony infrastructure from legacy PBX based fixed line technology to Cisco Call manager IP Telephony, and are seeking to appoint a suitable partner to provide a service to assist with the handset replacement, and extension configuration aspects of this work on a contractual basis. In addition, other IP Telephony related tasks are required such as the configuration of Interactive Voice Response (IVR) instances and contact centre agent configuration (scripting) - To access this competition: login to https://suppliers.multiquote.com and view the opportunity RA302062. Not registered on MultiQuote - visit https://suppliers.multiquote.com then register and quote RA302062 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7bd14c85-ce5f-4758-ac81-3a57ffe7f764 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Apr 2021 |
| Submission deadline | 5 May 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 5 May 2021 - 5 May 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BETSI CADWALADR UNIVERSITY HEALTH BOARD |
| Locality | ST ASAPH |
| Post town | Llandudno |
| Postcode | LL17 0JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Denbighshire |
| Electoral ward | Bodelwyddan |
| Westminster constituency | Clwyd North |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 29 Apr 2021 at 16:25 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7bd14c85-ce5f-4758-ac81-3a57ffe7f764

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7bd14c85-ce5f-4758-ac81-3a57ffe7f764
  29th April 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- https://suppliers.multiquote.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-589061d6-263c-4100-a2a3-257e406d461a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-589061d6-263c-4100-a2a3-257e406d461a.json.