---
title: "PMCV 010 - Healthwatch and Independent NHS Complaints Advocacy"
ocid: "ocds-b5fd17-58cf730a-9258-4c3c-bb99-bbcde280442e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-58cf730a-9258-4c3c-bb99-bbcde280442e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-58cf730a-9258-4c3c-bb99-bbcde280442e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-58cf730a-9258-4c3c-bb99-bbcde280442e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SHROPSHIRE COUNCIL"
published: "2018-01-21"
---

# PMCV 010 - Healthwatch and Independent NHS Complaints Advocacy

Buyer: SHROPSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-58cf730a-9258-4c3c-bb99-bbcde280442e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-58cf730a-9258-4c3c-bb99-bbcde280442e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-58cf730a-9258-4c3c-bb99-bbcde280442e.json)

## Summary

The Shropshire Council is procuring an integrated Healthwatch and Independent NHS Complaints Advocacy Service (IHCAS) through an open tender process, titled "PMCV 010 - Healthwatch and Independent NHS Complaints Advocacy". The contract is valued at £810,000 and is set to begin on 1st April 2018, lasting until 31st March 2023. The procurement was completed with an award notice published on 21st January 2018, following the tender period which ended on 4th January 2018. The services are classified under health and social work, with a focus on supporting citizens in the West Midlands region of the United Kingdom.

This procurement opportunity could facilitate significant growth for businesses that provide health and social work services, particularly those small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that are well-suited to deliver community-focused health advocacy and support services. Companies with expertise in public health, patient advocacy, and integrated service delivery may find this tender particularly advantageous as they can align their offerings with the requirements of the Shropshire Council's initiative.

## Notice

This is an award notice for a local Healthwatch and a local Independent NHS Complaints Advocacy Service (IHCAS). Healthwatch and IHCAS will be offered as an integrated service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/019324b7-8609-4ca6-bd0b-3a5281342a4b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jan 2018 |
| Submission deadline | 4 Jan 2018 |
| Future notice date | Not specified |
| Award date | 4 Jan 2018 |
| Contract period | 31 Mar 2018 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £810,000 |
| Lots value | Not specified |
| Awards value | £810,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHROPSHIRE COUNCIL |
| Locality | SHREWSBURY |
| Post town | Shrewsbury |
| Postcode | SY2 6ND |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG22 Shropshire |
| Local authority | Shropshire |
| Electoral ward | Abbey |
| Westminster constituency | Shrewsbury |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEALTHWATCH SHROPSHIRE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 21 Jan 2018 at 14:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/019324b7-8609-4ca6-bd0b-3a5281342a4b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/019324b7-8609-4ca6-bd0b-3a5281342a4b
  21st January 2018 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=295107138
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-58cf730a-9258-4c3c-bb99-bbcde280442e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-58cf730a-9258-4c3c-bb99-bbcde280442e.json.