---
title: "Provision of Customer Service Demand Analysis"
ocid: "ocds-b5fd17-58db830f-0541-4adb-b2ca-f8c2149f0d43"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-58db830f-0541-4adb-b2ca-f8c2149f0d43"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-58db830f-0541-4adb-b2ca-f8c2149f0d43.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-58db830f-0541-4adb-b2ca-f8c2149f0d43.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BUCKINGHAMSHIRE COUNCIL"
published: "2022-09-23"
---

# Provision of Customer Service Demand Analysis

Buyer: BUCKINGHAMSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-58db830f-0541-4adb-b2ca-f8c2149f0d43

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## Summary

The Buckinghamshire Council recently awarded a contract for the provision of Customer Service Demand Analysis to Impower Consulting Ltd. The value of the contract is £242,000 GBP and falls under the main procurement category of services. The procurement method used was direct award, with a tender period ending on 29th July 2022. The contract period runs from 31st July 2022 to 15th November 2022, with the services to be delivered in England, United Kingdom.

This opportunity to provide Customer Service Demand Analysis services for Buckinghamshire Council is well-suited for businesses in the business and management consultancy services industry. The contract, awarded through a direct award procurement method, can particularly benefit small and medium-sized enterprises (SMEs) looking to expand their portfolio. Businesses with experience in management-related services may also find this tender as a lucrative growth opportunity.

## Notice

Awarded to Impower Consulting Ltd via ESPO Framework 664_21 Consultancy Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/abdb1da4-0c78-43a9-8daa-281c82b7228a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Sep 2022 |
| Submission deadline | 29 Jul 2022 |
| Future notice date | Not specified |
| Award date | 29 Jul 2022 |
| Contract period | 30 Jul 2022 - 15 Nov 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £242,000 |
| Lots value | Not specified |
| Awards value | £242,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BUCKINGHAMSHIRE COUNCIL |
| Locality | AYLESBURY |
| Post town | Hemel Hempstead |
| Postcode | HP20 1UA |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ13 Buckinghamshire |
| Local authority | Buckinghamshire |
| Electoral ward | Aylesbury North |
| Westminster constituency | Aylesbury |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IMPOWER CONSULTING |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79410000 - Business and management consultancy services
- 79420000 - Management-related services

## Release History

- 23 Sep 2022 at 11:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/abdb1da4-0c78-43a9-8daa-281c82b7228a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/abdb1da4-0c78-43a9-8daa-281c82b7228a
  23rd September 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.buckinghamshire.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-58db830f-0541-4adb-b2ca-f8c2149f0d43. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-58db830f-0541-4adb-b2ca-f8c2149f0d43.json.