---
title: "Provision of Temporary Workers"
ocid: "ocds-b5fd17-58dba52f-5552-4844-8a3b-94bd44a6c749"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-58dba52f-5552-4844-8a3b-94bd44a6c749"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-58dba52f-5552-4844-8a3b-94bd44a6c749.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-58dba52f-5552-4844-8a3b-94bd44a6c749.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2026-08-03"
---

# Provision of Temporary Workers

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-58dba52f-5552-4844-8a3b-94bd44a6c749

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## Summary

The Financial Ombudsman Service has recently concluded the award stage of a demand-led call-off contract for the provision of temporary workers, under a framework agreement managed by the Yorkshire Purchasing Organisation, specifically under Lot 6 - General. The procurement process, earmarked for recruitment services within the broader industry category, is identified by CPV code 79600000. The contracting process provides a flexible workforce to address the organisation's varying resourcing needs over the contract period from 5th August 2026 to 4th August 2030. The contract value is approximately GBP 222,735,000, with the buying organisation based in London, UK, serviced by Reed Talent Solutions. The selective procurement method employed enables the Financial Ombudsman Service to maintain operational resilience and continuity of service through an established framework agreement.

This procurement initiative creates significant opportunities for businesses specialising in recruitment and workforce management, particularly those experienced in providing contingent labour solutions. Large-scale firms equipped with resources for recruitment, placement, and comprehensive HR services, including the optional offerings like assessment centres and compliant management processes, will find this contract beneficial to pursue. While the involvement of SMEs and VCSEs wasn't specified in this opportunity, businesses at scale that can manage extensive workforce dynamic needs across the indicated geographical scope are well-suited to benefit from this arrangement, supporting the Financial Ombudsman Service's mission-adaptive workforce strategy.

## Notice

The Financial Ombudsman Service has awarded a demand-led call-off contract under the Yorkshire Purchasing Organisation Managing Recruitment and Resourcing Framework 1140, Lot 6 - General, for the provision of temporary workers. The contract is for a duration of four years and will support the sourcing, supply and management of temporary workers as and when required to meet the organisation's changing resourcing needs. Services may include recruitment, placement, management information, compliance and contract management support, with volumes dependent on operational demand. Additional information: Description of the Procurement Core temporary worker services: The awarded contract provides access to a flexible contingent workforce to support the Financial Ombudsman Service's ability to respond to fluctuating case volumes, operational pressures and changing service requirements. The core services cover the provision of temporary workers across investigative, operational and related support functions, with the supplier responsible for delivering an end-to-end managed recruitment service. This includes candidate attraction, assessment, onboarding support, worker management, performance and service reporting, compliance assurance and ongoing supplier relationship management. Optional HR-related services: The contract also allows the Financial Ombudsman Service, at its discretion and subject to agreement, to access optional HR-related services within the scope of the framework and call-off arrangements. These may include assessment centres, applicant tracking or talent pool technology, screening and vetting, payroll management, permanent recruitment, statement of works services, equality, diversity and inclusion analysis, and related resourcing or workforce support services. Usage and contract flexibility: The arrangement is intended to maintain continuity of service, support operational resilience and provide value for money over the contract term. Actual usage, including any optional services, will depend on business need and may vary during the life of the contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a517073e-3f18-48b8-9c3d-9d8fb335046e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Aug 2026 |
| Submission deadline | 13 Dec 2024 |
| Future notice date | Not specified |
| Award date | 26 Mar 2026 |
| Contract period | 4 Aug 2026 - 4 Aug 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £222,735,000 |
| Lots value | Not specified |
| Awards value | £148,490,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | REED TALENT SOLUTIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79600000 - Recruitment services

## Release History

- 3 Aug 2026 at 11:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a517073e-3f18-48b8-9c3d-9d8fb335046e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a517073e-3f18-48b8-9c3d-9d8fb335046e
  3rd August 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-58dba52f-5552-4844-8a3b-94bd44a6c749. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-58dba52f-5552-4844-8a3b-94bd44a6c749.json.