---
title: "Customer Digital Services Project - Resources"
ocid: "ocds-b5fd17-58e20be0-65c6-4ef8-b4b1-763db90dced9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-58e20be0-65c6-4ef8-b4b1-763db90dced9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-58e20be0-65c6-4ef8-b4b1-763db90dced9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-58e20be0-65c6-4ef8-b4b1-763db90dced9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE INSOLVENCY SERVICE"
published: "2022-04-19"
---

# Customer Digital Services Project - Resources

Buyer: THE INSOLVENCY SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-58e20be0-65c6-4ef8-b4b1-763db90dced9

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## Summary

The procurement process involves the Insolvency Service, which is seeking resources for the Customer Digital Services Project - Resources in the services industry, specifically within recruitment services. The tender, which is at the award stage, was completed on 8th April 2022, with an awarded contract value of £251,413.48. The contract period is set to commence on 3rd May 2022 and conclude on 5th August 2022, and the procurement method employed was selective, utilising a call-off from a framework agreement. The key delivery location for the project is the United Kingdom.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) with expertise in digital services and resource provision, particularly those that can deliver roles such as Solution Architects, Developers, Business Analysts, Service Designers, and Performance Analysts. Companies engaged in agile methodologies and recruitment services that can adapt to project needs will find this contract particularly accessible and beneficial for business expansion in the public sector.

## Notice

The following resources are required to support the Alpha phase and will work as part of an Agile team: Solution/Technical Architect Developer Business Analyst - lead Service/Interactions Designer Performance Analyst The Authority retains the right to bring in additional resources to support the project throughout the duration of the Contract. All resources detailed within this Order Form and any future roles will fall within scope of IR35. The Authority may require all resources to support other Projects as required despite the initial focus being on the Customer Digital Services Alpha Phase

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/97a827ea-d270-475c-a05e-0155f6bb4fc1 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Apr 2022 |
| Submission deadline | 24 Mar 2022 |
| Future notice date | Not specified |
| Award date | 7 Apr 2022 |
| Contract period | 2 May 2022 - 5 Aug 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £251,413 |
| Lots value | Not specified |
| Awards value | £251,413 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE INSOLVENCY SERVICE |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B14 7EN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Brandwood & King's Heath |
| Westminster constituency | Birmingham Hall Green and Moseley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SMARTSOURCING |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79600000 - Recruitment services

## Release History

- 19 Apr 2022 at 12:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/97a827ea-d270-475c-a05e-0155f6bb4fc1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/97a827ea-d270-475c-a05e-0155f6bb4fc1
  19th April 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/147283bf-2289-45e3-9c9a-ed1d5d00b709

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-58e20be0-65c6-4ef8-b4b1-763db90dced9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-58e20be0-65c6-4ef8-b4b1-763db90dced9.json.