---
title: "Revenues and Benefits Call Centre and On Demand Services"
ocid: "ocds-b5fd17-58ef859a-c678-4e78-8c90-def3a1a6caba"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-58ef859a-c678-4e78-8c90-def3a1a6caba"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-58ef859a-c678-4e78-8c90-def3a1a6caba.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-58ef859a-c678-4e78-8c90-def3a1a6caba.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF ENFIELD"
published: "2023-03-29"
---

# Revenues and Benefits Call Centre and On Demand Services

Buyer: LONDON BOROUGH OF ENFIELD  
Current stage: Award  
OCID: ocds-b5fd17-58ef859a-c678-4e78-8c90-def3a1a6caba

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-58ef859a-c678-4e78-8c90-def3a1a6caba)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-58ef859a-c678-4e78-8c90-def3a1a6caba.json)

## Summary

The London Borough of Enfield has awarded a contract for "Revenues and Benefits Call Centre and On Demand Services" to Civica UK Limited. The contract, valued at £289,000 GBP, will run from 1st April 2023 to 31st May 2023. The procurement process was completed with an award status, and the tender period ended on 28th March 2023.

This tender for office support services in England offers an opportunity for businesses interested in providing call centre and on-demand services to the public sector. Suitable businesses may include those experienced in providing similar services within the services industry category. The London Borough of Enfield, as the buying organization, aims to enhance its service delivery through this awarded contract, creating avenues for business growth within the specified contract period.

## Notice

Revenues and Benefits Call Centre

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8d2b6ecb-b7dc-4d9f-9d54-dbcfb716ec3b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Mar 2023 |
| Submission deadline | 28 Mar 2023 |
| Future notice date | Not specified |
| Award date | 28 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 May 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £289,000 |
| Lots value | Not specified |
| Awards value | £289,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF ENFIELD |
| Locality | ENFIELD |
| Post town | Enfield |
| Postcode | EN1 3ES |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI54 Enfield |
| Local authority | Enfield |
| Electoral ward | Town |
| Westminster constituency | Enfield North |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79500000 - Office-support services

## Release History

- 29 Mar 2023 at 15:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8d2b6ecb-b7dc-4d9f-9d54-dbcfb716ec3b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8d2b6ecb-b7dc-4d9f-9d54-dbcfb716ec3b
  29th March 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.enfield.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-58ef859a-c678-4e78-8c90-def3a1a6caba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-58ef859a-c678-4e78-8c90-def3a1a6caba.json.