---
title: "Salesforce restore & backup"
ocid: "ocds-b5fd17-59171fbe-75c5-40a6-865a-7d56010ce139"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-59171fbe-75c5-40a6-865a-7d56010ce139"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-59171fbe-75c5-40a6-865a-7d56010ce139.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-59171fbe-75c5-40a6-865a-7d56010ce139.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COVENTRY UNIVERSITY"
published: "2022-02-17"
---

# Salesforce restore & backup

Buyer: COVENTRY UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-59171fbe-75c5-40a6-865a-7d56010ce139

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-59171fbe-75c5-40a6-865a-7d56010ce139.json)

## Summary

Coventry University has awarded a contract for the procurement of a Salesforce backup and restore solution, essential for enhancing their Student Engagement Programme (SEP). This contract, valued at £77,634, is categorised under Computer back-up services and was finalised on 6th December 2021, with a contract duration lasting until 5th December 2024. The procurement process was conducted as a closed procedure, with the contract implementation set in the West Midlands region of England.

This tender presents a significant opportunity for businesses specialising in CRM tools, data backup solutions, or IT service management to engage with a notable educational institution. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that can demonstrate innovative solutions aligned with Salesforce integration will find a conducive environment in which to compete. As the University modernises its CRM capabilities, companies that offer tailored services and innovative technology solutions are well-positioned to benefit from this contract.

## Notice

The University's requirement to procure and embed a backup and restore tool within our Salesforce CRM ecosystem has arisen from inside the University's Student Engagement Programme (SEP). The Student Engagement Programme (SEP) is modernising our end-to-end student experience from those making initial pre-arrival enquiries all the way through to alumni. This is a business-led transformation with the student at the centre which will be enabled by Salesforce - a Customer Relationship Management Solution. This solution is helping us to replace legacy technical solutions which have largely been developed in-house. Therefore, as we move away from reliance on our legacy toolset and over to a Salesforce based CRM, we need to consider other aspects of our CRM business and technical capability, such as this requirement for a data backup and restore tool that will sit tight with our Salesforce platform.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6775820a-7c3e-4aed-86c9-5cfd8de6d31e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Closed procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Feb 2022 |
| Submission deadline | 22 Sep 2021 |
| Future notice date | Not specified |
| Award date | 6 Dec 2021 |
| Contract period | 6 Dec 2021 - 5 Dec 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £77,634 |
| Lots value | Not specified |
| Awards value | £77,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COVENTRY UNIVERSITY |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV1 5FB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | St Michael's |
| Westminster constituency | Coventry South |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OWNBACKUP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72910000 - Computer back-up services

## Release History

- 17 Feb 2022 at 11:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6775820a-7c3e-4aed-86c9-5cfd8de6d31e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6775820a-7c3e-4aed-86c9-5cfd8de6d31e
  17th February 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-59171fbe-75c5-40a6-865a-7d56010ce139. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-59171fbe-75c5-40a6-865a-7d56010ce139.json.