---
title: "Alternative Dispute Resolution (ADR) case review"
ocid: "ocds-b5fd17-592030a1-e027-4c47-b294-33fd08a75c0b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-592030a1-e027-4c47-b294-33fd08a75c0b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-592030a1-e027-4c47-b294-33fd08a75c0b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-592030a1-e027-4c47-b294-33fd08a75c0b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFCOM"
published: "2024-05-02"
---

# Alternative Dispute Resolution (ADR) case review

Buyer: OFCOM  
Current stage: Award  
OCID: ocds-b5fd17-592030a1-e027-4c47-b294-33fd08a75c0b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-592030a1-e027-4c47-b294-33fd08a75c0b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-592030a1-e027-4c47-b294-33fd08a75c0b.json)

## Summary

The tender awarded by Ofcom, a buying organisation based in London, is for an "Alternative Dispute Resolution (ADR) case review" within the industry category of 'Business services'. The procurement method used is an open procedure below the threshold value of £50,000. The contract period spans from 11th March 2024 to 10th July 2024, with the tender period ending on 23rd February 2024.

This tender presents opportunities for businesses in the law, marketing, consulting, recruitment, printing, and security sectors to engage with Ofcom. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprise organisations (VCSEs) are particularly suited to compete for this contract. Considering the significance of the case review, businesses offering consultation, legal services, and dispute resolution expertise are well-aligned to benefit from this procurement opportunity.

## Notice

Ofcom has a requirement for a review of a sample of cases from the two Alternative Dispute Resolution ('ADR') schemes regulated under the Communications Act 2003. The purpose of this case review is to assess the effectiveness, fairness and consistency of decision-making within and between the two ADR schemes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9bd04e21-a245-4c1a-8b5f-d57891097ba3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 May 2024 |
| Submission deadline | 23 Feb 2024 |
| Future notice date | Not specified |
| Award date | 7 Mar 2024 |
| Contract period | 11 Mar 2024 - 10 Jul 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFCOM |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 9HA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | Borough & Bankside |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LUCERNA PARTNERS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 2 May 2024 at 13:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9bd04e21-a245-4c1a-8b5f-d57891097ba3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9bd04e21-a245-4c1a-8b5f-d57891097ba3
  2nd May 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-592030a1-e027-4c47-b294-33fd08a75c0b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-592030a1-e027-4c47-b294-33fd08a75c0b.json.