---
title: "Legal Services for Universal Credit (UC) Strategic Contact Centre Services - Awarded Contract"
ocid: "ocds-b5fd17-592c5f0a-87c8-4c55-8840-e3abe7a0fbb2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-592c5f0a-87c8-4c55-8840-e3abe7a0fbb2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-592c5f0a-87c8-4c55-8840-e3abe7a0fbb2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-592c5f0a-87c8-4c55-8840-e3abe7a0fbb2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2021-04-14"
---

# Legal Services for Universal Credit (UC) Strategic Contact Centre Services - Awarded Contract

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-592c5f0a-87c8-4c55-8840-e3abe7a0fbb2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-592c5f0a-87c8-4c55-8840-e3abe7a0fbb2)  
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## Summary

The Department for Work and Pensions has awarded a contract for 'Legal Services for Universal Credit (UC) Strategic Contact Centre Services' valued at £195,000. This procurement took place under the selective procurement method through a call-off from the CCS Framework RM 3786, specifically for general legal advice services. The contract commenced on 29 March 2021 and will run until 28 September 2022. The relevant tender period concluded on 25 March 2021.

This awarded contract presents significant opportunities for businesses specialising in legal services, particularly those with experience in handling public sector contracts related to welfare and support services. Companies with expertise in strategic contact centre services and legal frameworks would particularly benefit from seeking similar tender opportunities within the public sector, helping them to expand their service offerings and engage with governmental organisations.

## Notice

Legal Services for Universal Credit (UC) Strategic Contact Centre Services - Awarded Contract Notice Contract awarded through the CCS Framework RM 3786 - General Legal Advice Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/81a02cff-2c74-4272-873a-aaa5aac018fb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2021 |
| Submission deadline | 25 Mar 2021 |
| Future notice date | Not specified |
| Award date | 25 Mar 2021 |
| Contract period | 28 Mar 2021 - 28 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £195,000 |
| Lots value | Not specified |
| Awards value | £195,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DAC BEACHCROFT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79100000 - Legal services

## Release History

- 14 Apr 2021 at 10:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/81a02cff-2c74-4272-873a-aaa5aac018fb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/81a02cff-2c74-4272-873a-aaa5aac018fb
  14th April 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ef8458a8-c907-46dd-ad95-abb40ab16415
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-592c5f0a-87c8-4c55-8840-e3abe7a0fbb2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-592c5f0a-87c8-4c55-8840-e3abe7a0fbb2.json.