---
title: "Awarded Contract: Microsoft 365 CRM Dynamics Support"
ocid: "ocds-b5fd17-596ab454-99f0-4a46-a4ee-59ff397f94fd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-596ab454-99f0-4a46-a4ee-59ff397f94fd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-596ab454-99f0-4a46-a4ee-59ff397f94fd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-596ab454-99f0-4a46-a4ee-59ff397f94fd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE CHARITY COMMISSION FOR ENGLAND AND WALES"
published: "2024-03-20"
---

# Awarded Contract: Microsoft 365 CRM Dynamics Support

Buyer: THE CHARITY COMMISSION FOR ENGLAND AND WALES  
Current stage: Award  
OCID: ocds-b5fd17-596ab454-99f0-4a46-a4ee-59ff397f94fd

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## Summary

The Charity Commission For England And Wales has awarded a contract for Microsoft 365 CRM Dynamics Support. The contract involves IT services such as consulting, software development, and support. The procurement method used was selective, with the contract being a call-off from a framework agreement. The contract value is £256,500, and the contract period runs from April 1, 2021, to March 31, 2023.

This tender by The Charity Commission presents opportunities for businesses providing IT services, specifically in consulting, software development, and support. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be well-suited to compete. The location for service delivery includes regions in England and Wales. Businesses interested in providing ongoing support services and ad-hoc development days should consider this tender for potential business growth.

## Notice

The Supplier shall provide a support service for the Charity Commission's internal case management system which uses Microsoft Dynamics 365 (CRM) software. This Call-Off Contract also includes a number ad-hoc development days that maybe required to support any improvements required or to cover any activity not included within the support agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1cca9334-fd69-4caf-a3b1-2517c85c2212 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Mar 2024 |
| Submission deadline | 22 Mar 2021 |
| Future notice date | Not specified |
| Award date | 22 Mar 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £431,100 |
| Lots value | Not specified |
| Awards value | £256,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE CHARITY COMMISSION FOR ENGLAND AND WALES |
| Locality | BOOTLE |
| Post town | Liverpool |
| Postcode | L20 7YX |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD73 Sefton |
| Local authority | Sefton |
| Electoral ward | Netherton and Orrell |
| Westminster constituency | Bootle |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PYTHAGORAS COMMUNICATIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Mar 2024 at 15:14 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1cca9334-fd69-4caf-a3b1-2517c85c2212
- 23 Apr 2021 at 14:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1cca9334-fd69-4caf-a3b1-2517c85c2212

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1cca9334-fd69-4caf-a3b1-2517c85c2212
  20th March 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-596ab454-99f0-4a46-a4ee-59ff397f94fd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-596ab454-99f0-4a46-a4ee-59ff397f94fd.json.