---
title: "Tenant Satisfaction Measures Survey"
ocid: "ocds-b5fd17-59932818-2d05-49fe-8c70-ed9fd88e623d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-59932818-2d05-49fe-8c70-ed9fd88e623d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-59932818-2d05-49fe-8c70-ed9fd88e623d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-59932818-2d05-49fe-8c70-ed9fd88e623d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTH KESTEVEN DISTRICT COUNCIL"
published: "2025-03-25"
---

# Tenant Satisfaction Measures Survey

Buyer: SOUTH KESTEVEN DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-59932818-2d05-49fe-8c70-ed9fd88e623d

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## Summary

South Kesteven District Council has completed the procurement process for a "Tenant Satisfaction Measures Survey" in the customer satisfaction survey industry category. The contract, valued at £27,218, involves conducting a mandatory annual perception survey of a sample of the council's tenants in the East Midlands. The procurement method was a competitive quotation below the threshold, specifically targeting small and medium-sized enterprises (SMEs). The tender period concluded on 23rd September 2024, with the contract period spanning from 24th September 2024 to 31st March 2027.

This tender presents significant opportunities for businesses specialising in customer satisfaction and survey services. SMEs are particularly well-positioned to compete for this contract, which could enhance their market presence and expand their portfolio. The successful bidder, Acuity Research & Practice, is an SME itself, indicating that similar-sized enterprises with expertise in tenant and customer satisfaction surveys are well-suited to undertake such projects. Engaging in this contract can facilitate business growth through long-term engagement with local government clients.

## Notice

Mandatory annual perception survey of a sample of South Kesteven District Council tenants. Contract for 3 years:

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0c5e7908-7968-42d6-98b6-8c53f39c758f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Mar 2025 |
| Submission deadline | 22 Sep 2024 |
| Future notice date | Not specified |
| Award date | 3 Sep 2024 |
| Contract period | 23 Sep 2024 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £27,218 |
| Lots value | Not specified |
| Awards value | £27,218 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH KESTEVEN DISTRICT COUNCIL |
| Locality | GRANTHAM |
| Post town | Nottingham |
| Postcode | NG31 6TT |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF3 Lincolnshire |
| ITL 3 | TLF30 Lincolnshire CC |
| Local authority | South Kesteven |
| Electoral ward | Grantham St Vincent's |
| Westminster constituency | Grantham and Bourne |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACUITY RESEARCH & PRACTICE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342311 - Customer satisfaction survey

## Release History

- 25 Mar 2025 at 14:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0c5e7908-7968-42d6-98b6-8c53f39c758f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0c5e7908-7968-42d6-98b6-8c53f39c758f
  25th March 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-59932818-2d05-49fe-8c70-ed9fd88e623d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-59932818-2d05-49fe-8c70-ed9fd88e623d.json.