---
title: "Award of Support and maintenance for homecare monitoring system"
ocid: "ocds-b5fd17-59c31e8b-45da-4575-af01-54c73838cf03"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-59c31e8b-45da-4575-af01-54c73838cf03"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-59c31e8b-45da-4575-af01-54c73838cf03.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-59c31e8b-45da-4575-af01-54c73838cf03.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH TYNESIDE COUNCIL"
published: "2018-07-13"
---

# Award of Support and maintenance for homecare monitoring system

Buyer: NORTH TYNESIDE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-59c31e8b-45da-4575-af01-54c73838cf03

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-59c31e8b-45da-4575-af01-54c73838cf03)  
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## Summary

The procurement process involves the North Tyneside Council, which has awarded a contract for the support and maintenance of a homecare monitoring system valued at £30,000. This award is part of the services industry, specifically classified under the maintenance of information technology equipment (CPV code: 50312610). The contract period commenced on 1st April 2018 and will conclude on 31st March 2019. The procurement was carried out through a single tender method, and the procurement stage has now reached the award phase, with the tender period having ended on 1st March 2017.

This tender presents significant growth opportunities for small to medium-sized enterprises (SMEs) specialising in IT maintenance services, particularly those experienced in homecare systems. Companies adept at client billing and real-time payment systems would find themselves well-suited to compete for similar contracts, given the nature of the services required. Engaging with local councils like North Tyneside can help businesses expand their portfolio and establish long-lasting partnerships in the public sector.

## Notice

AWARD ONLY OF:- Support and maintenance for the Authority's Homecare Monitoring system with regard to client billing, and to manage provider payments on the basis of real time recording.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b8415e17-830e-49d6-b473-be3241f331c5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Single Tender |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jul 2018 |
| Submission deadline | 1 Mar 2017 |
| Future notice date | Not specified |
| Award date | 22 Mar 2017 |
| Contract period | 31 Mar 2018 - 31 Mar 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,000 |
| Lots value | Not specified |
| Awards value | £30,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH TYNESIDE COUNCIL |
| Locality | NEWCASTLE-UPON-TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE27 0BY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | North Tyneside |
| Electoral ward | Shiremoor |
| Westminster constituency | Cramlington and Killingworth |
| Delivery location | TLC North East (England), TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SILVERLINK SOFTWARE |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50312610 - Maintenance of information technology equipment

## Release History

- 13 Jul 2018 at 15:02 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b8415e17-830e-49d6-b473-be3241f331c5
- 13 Jul 2018 at 15:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b8415e17-830e-49d6-b473-be3241f331c5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b8415e17-830e-49d6-b473-be3241f331c5
  13th July 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-59c31e8b-45da-4575-af01-54c73838cf03. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-59c31e8b-45da-4575-af01-54c73838cf03.json.