---
title: "Recruitment of User Research Participants"
ocid: "ocds-b5fd17-59cdb97f-f796-4fa3-aa27-ce409998ff88"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-59cdb97f-f796-4fa3-aa27-ce409998ff88"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-59cdb97f-f796-4fa3-aa27-ce409998ff88.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-59cdb97f-f796-4fa3-aa27-ce409998ff88.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2022-06-24"
---

# Recruitment of User Research Participants

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-59cdb97f-f796-4fa3-aa27-ce409998ff88

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## Summary

The procurement process titled "Recruitment of User Research Participants" has been initiated by the Department for Work and Pensions (DWP), focusing on the IT services sector. This contract is aimed at sourcing participant recruitment for user research activities, reflecting the diverse demographics of DWP's payment services users. The procurement method employed is selective, following a call-off from a framework agreement. The contract period is set to commence on 1st July 2022 and conclude on 31st March 2023, with a total contract value of £59,125. The tender period ended on 30th June 2022, highlighting the urgency and deadlines associated with this procurement process, all taking place in the United Kingdom.

This tender presents significant opportunities for businesses, especially small and medium enterprises (SMEs) that specialise in participant recruitment and user research within the technology and social services sectors. Companies with expertise in diverse demographic representation and user experience analysis would be well-positioned to compete, fostering business growth in an increasingly digital landscape. Engaging in this contract could amplify a business's profile within the public sector and pave the way for future collaborations with the DWP and similar organisations.

## Notice

The Department for Work and Pensions are embarking on an ambitious transformation programme to reimagine and make best use of emerging future technologies in the banking industry to ensure that people who get paid by DWP receive the right amount of money, at the right time into the right bank account. As part of this the Department is aiming to get an understanding of the people who will use these services, in order to understand their needs and deliver services that meet these needs. Department for Work and Pensions Digital requires participant recruitment for regular user research activities. We're looking for suppliers who can recruit participants who reflect the diverse make-up of people who use DWP payments services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ed597fb3-b055-459b-b2fe-d18422d2005b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jun 2022 |
| Submission deadline | 30 Jun 2022 |
| Future notice date | Not specified |
| Award date | 24 Jun 2022 |
| Contract period | 30 Jun 2022 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £59,125 |
| Lots value | Not specified |
| Awards value | £59,125 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC1V 2NX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Bunhill |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WE RESEARCH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 24 Jun 2022 at 10:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ed597fb3-b055-459b-b2fe-d18422d2005b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ed597fb3-b055-459b-b2fe-d18422d2005b
  24th June 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f3dbc553-ff89-4e67-a1ad-817b901f8a1e
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-59cdb97f-f796-4fa3-aa27-ce409998ff88. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-59cdb97f-f796-4fa3-aa27-ce409998ff88.json.