---
title: "Mediation and Disagreement Resolution Services for Children and Young People aged 0 to 25 years with SEND and their parents/carers"
ocid: "ocds-b5fd17-59cf665b-3c85-43b8-a42a-4258281dd6b7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-59cf665b-3c85-43b8-a42a-4258281dd6b7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-59cf665b-3c85-43b8-a42a-4258281dd6b7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-59cf665b-3c85-43b8-a42a-4258281dd6b7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STAFFORDSHIRE COUNTY COUNCIL"
published: "2019-03-04"
---

# Mediation and Disagreement Resolution Services for Children and Young People aged 0 to 25 years with SEND and their parents/carers

Buyer: STAFFORDSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-59cf665b-3c85-43b8-a42a-4258281dd6b7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-59cf665b-3c85-43b8-a42a-4258281dd6b7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-59cf665b-3c85-43b8-a42a-4258281dd6b7.json)

## Summary

Staffordshire County Council is seeking to procure independent Mediation and Disagreement Resolution Services for children and young people aged 0 to 25 years with Special Educational Needs and/or Disabilities (SEND) and their parents/carers within Staffordshire. The procurement process is currently in the award stage, with the contract awarded on 20 February 2019, and the service period commencing on 1 July 2019 and running until 30 June 2023. This tender is characterised as an open procedure, valued at £208,000, and falls under the "Education and training services" category, specifically focusing on guidance and counselling services. Interested suppliers were required to register via the Authority's e-tendering system, Proactis, before the tender period closed on 16 January 2019.

This opportunity may present significant growth potential for businesses specialised in mediation and conflict resolution services, particularly those experienced in working with children and families with SEND. Small and medium enterprises (SMEs) and voluntary community and social enterprises (VCSEs) that can demonstrate expertise in delivering similar services, possess local knowledge of Staffordshire, and are capable of providing flexible support to diverse groups are ideally positioned to compete for this contract. Such businesses may leverage their capabilities to contribute positively to the statutory requirements set forth by the Special Educational Needs and Disability Code of Practice.

## Notice

Staffordshire County Council wishes to commission high quality independent Mediation and Disagreement Resolution Services for Children and Young People aged 0 to 25 years with SEND (Special Educational Needs and/ or Disabilities), and their parents/carers, who are resident within Staffordshire. The successful Provider must offer an independent, impartial and responsive Service to deliver the statutory requirement to offer a Mediation and Disagreement Resolution Service in accordance with the Special Educational Needs and Disability Code of Practice: 0 - 25 years, January 2015. The successful Provider will be expected to: Promote the positive aspects of mediation and disagreement resolution as an opportunity to resolve disagreements before an appeal to the First Tier Tribunal; Provide Mediation Advisors who have received accredited mediation training and are registered or working towards registration with the College of Mediators and Civil Mediation Council; Have significant knowledge of the legislative framework relating to SEND; Work in accordance with the SEND Mediation Standards produced by the College of Mediators and the Civil Mediation Council with the Support of the Department for Education; Work effectively with children and young people with SEND, parents/ carers and the Local Authority; Provide appropriate mediation certification to parents/ carers within prescribed timescales; Report on progress and provide detailed performance management information to the Council, including feedback from service users; Have a local presence within Staffordshire and an understanding of the diverse nature of the County; Ensure that the Mediation and Disagreement Resolution Service is made available to children and young people, parents/ carers on a flexible 37 hours a week basis across Staffordshire and that any information provided is in a range of accessible formats. The tender opportunity will be undertaken through the Authority's e-tendering system Proactis https://supplierlive.proactisp2p.com Suppliers should register their interest for this tender opportunity by searching under reference IA1478.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cfce6faf-02bb-4eae-99c6-4a78853e732b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Mar 2019 |
| Submission deadline | 16 Jan 2019 |
| Future notice date | Not specified |
| Award date | 20 Feb 2019 |
| Contract period | 30 Jun 2019 - 30 Jun 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £208,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STAFFORDSHIRE COUNTY COUNCIL |
| Locality | STAFFORD |
| Post town | Stoke-on-Trent |
| Postcode | ST16 2DH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Stafford |
| Electoral ward | Forebridge |
| Westminster constituency | Stafford |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GLOBAL MEDIATION |

## CPV Codes

### Divisions

- 80 - Education and training services
- 85 - Health and social work services

### Codes

- 80000000 - Education and training services
- 85312300 - Guidance and counselling services

## Release History

- 4 Mar 2019 at 09:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cfce6faf-02bb-4eae-99c6-4a78853e732b
- 4 Dec 2018 at 10:09 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/cbd4b6b7-9530-407d-863d-25487708ed77

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cfce6faf-02bb-4eae-99c6-4a78853e732b
  4th March 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/cbd4b6b7-9530-407d-863d-25487708ed77
  4th December 2018 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.staffordshire.gov.uk
- https://supplierlive.proactisp2p.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-59cf665b-3c85-43b8-a42a-4258281dd6b7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-59cf665b-3c85-43b8-a42a-4258281dd6b7.json.