---
title: "Market Engagement Questionnaire Home Improvement Agency (HIA) and Handyperson Service (HPS)"
ocid: "ocds-b5fd17-59d47f5b-d1e6-4ac6-a2a3-2e35fa644eb9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-59d47f5b-d1e6-4ac6-a2a3-2e35fa644eb9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-59d47f5b-d1e6-4ac6-a2a3-2e35fa644eb9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-59d47f5b-d1e6-4ac6-a2a3-2e35fa644eb9.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "LONDON BOROUGH OF CAMDEN COUNCIL"
published: "2020-09-15"
---

# Market Engagement Questionnaire Home Improvement Agency (HIA) and Handyperson Service (HPS)

Buyer: LONDON BOROUGH OF CAMDEN COUNCIL  
Current stage: Planning  
OCID: ocds-b5fd17-59d47f5b-d1e6-4ac6-a2a3-2e35fa644eb9

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## Summary

The London Borough of Camden Council is currently in the planning stage of the tender titled "Market Engagement Questionnaire Home Improvement Agency (HIA) and Handyperson Service (HPS)". This process seeks to gather input on commissioning options for services aimed at supporting local residents to live independently. The engagement period is set to conclude on 30th September 2020, with a deadline for submissions of the attached questionnaire by 2:00 PM on that date. The services are oriented towards the repair and maintenance sector, with a specific focus on providing assistance to older individuals in Camden, located in London, UK.

This tender presents a valuable opportunity for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary/community/social enterprises (VCSEs), that specialise in repair, maintenance, and community support services. By participating in this market engagement, potential contractors can position themselves to bid for future contracts that involve delivering essential services aimed at enhancing safety and independence for older residents. Your organisation could play a key role in addressing the needs of the community while contributing to its well-being and security.

## Notice

Camden Council are exploring commissioning options for the HIA and Handyperson service (HIA) which are described below. Information provided will not be passed to third parties but will be used to inform the Council's decisions regarding future commissioning. We would like you/your organisation to completed the attached questionnaire and return to Shanta Joseph via the email address given by 2.00pm 30th September 2020. HPS is a preventative service that is focused on: * Reducing the risk of accidents and injuries at home * Reducing the number of unplanned hospital admissions of older people * Reducing the numbers of older people unnecessarily entering permanent care * Promoting independence. * Ensuring a sense of well-being, safety and security is achieved for people who use this service. The HPS delivers low-level interventions such as repairs and maintenance services, checks around the home (such as energy, fire and security checks), first-contact, referral services and other housing maintenance-related services to older individuals at a very low cost. It also helps to support unpaid carers to maintain their caring role. The overall aim of this service is to reduce risks, hazards and improve safety enabling improved well-being. The HIA enables Camden residents to continue to live independently by delivering the following service: * Deliver a professional Home Improvement function to meet the needs of Camden residents and the requirements defined in Housing Grants, Construction and Regeneration Act 1996 and the Care Act 2014 * Supports Camden through the Disabled Facilities Grant (DFG) process enabling eligible residents to obtain a DFG and project manage major adaption work. * Support the reduction of Delayed Transfers of Care (DToC) and improve the success of admission avoidance * Reduce the need for more costly care and allow people to remain independent in their own homes for longer * Assists people to maintain, repair and improve their homes to make them safe and suitable. Please see the attached questionnaire for more detail. Additional information: We would be very grateful if you could read and complete the attached questionnaire then return to Shanta Joseph at the email address provided.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/80837395-9556-4cb1-8779-a8e66afd3b32 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Sep 2020 |
| Submission deadline | Not specified |
| Future notice date | 30 Sep 2020 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF CAMDEN COUNCIL |
| Locality | LONDON |
| Post town | North London |
| Postcode | N1C 4AG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | King's Cross |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 98 - Other community, social and personal services

### Codes

- 50000000 - Repair and maintenance services
- 98000000 - Other community, social and personal services

## Release History

- 15 Sep 2020 at 13:45 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/80837395-9556-4cb1-8779-a8e66afd3b32
- 15 Sep 2020 at 13:16 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/80837395-9556-4cb1-8779-a8e66afd3b32

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/80837395-9556-4cb1-8779-a8e66afd3b32
  15th September 2020 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e1ea964f-7ebe-422f-8f76-1863551f73b0
  Market Testing Questionnaire

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-59d47f5b-d1e6-4ac6-a2a3-2e35fa644eb9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-59d47f5b-d1e6-4ac6-a2a3-2e35fa644eb9.json.
