---
title: "DESA Sales Management & Customer Relationship Management Tool"
ocid: "ocds-b5fd17-59fd93bc-302a-48ba-91d3-252e51751931"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-59fd93bc-302a-48ba-91d3-252e51751931"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-59fd93bc-302a-48ba-91d3-252e51751931.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-59fd93bc-302a-48ba-91d3-252e51751931.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "MINISTRY OF DEFENCE, DE&S MAT STRAT, DE&S MAT STRAT"
published: "2020-09-13"
---

# DESA Sales Management & Customer Relationship Management Tool

Buyer: MINISTRY OF DEFENCE, DE&S MAT STRAT, DE&S MAT STRAT  
Current stage: Tender  
OCID: ocds-b5fd17-59fd93bc-302a-48ba-91d3-252e51751931

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-59fd93bc-302a-48ba-91d3-252e51751931)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-59fd93bc-302a-48ba-91d3-252e51751931.json)

## Summary

The Defence Equipment Sales Authority (DESA), part of the Ministry of Defence, is currently inviting tenders for a project titled "DESA Sales Management & Customer Relationship Management Tool". This procurement falls under the IT services sector and is based in Bristol, South East England. The tender was published on 13th September 2020 and is currently in the active stage of the procurement process. The submission deadline for this tender was on 20th July 2020, with the contract period set to commence on 14th September 2020 and conclude by 31st January 2025. The total contract value is £1.4 million, and eligible suppliers, particularly small and medium-sized enterprises (SMEs), are encouraged to apply.

This tender offers significant opportunities for businesses specialising in IT services, including consulting, software development, and support. It is well-suited to SMEs that excel in providing innovative technological solutions and customer relationship management tools. Suppliers who are able to demonstrate expertise in similar projects may find this a valuable opportunity to establish a long-term relationship with a key governmental agency, potentially leading to further contracts within the defence sector and beyond.

## Notice

The Defence Equipment Sales Authority (DESA) handles the disposal of all materiel that can generate revenue within the UK and overseas. Additional information: To view this notice, register as a supplier here: http://www.contracts.mod.uk/delta/signup.html?userType=supplier and search for the notice with reference 'UK-Bristol: IT services: consulting, software development, Internet and support.'.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9735c934-64f9-497e-bac9-484c10cd4230 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Sep 2020 |
| Submission deadline | 19 Jul 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 13 Sep 2020 - 31 Jan 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE, DE&S MAT STRAT, DE&S MAT STRAT |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS34 8JH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | South Gloucestershire |
| Electoral ward | Stoke Park & Cheswick |
| Westminster constituency | Filton and Bradley Stoke |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Sep 2020 at 07:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9735c934-64f9-497e-bac9-484c10cd4230

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9735c934-64f9-497e-bac9-484c10cd4230
  13th September 2020 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.contracts.mod.uk/delta/signup.html?userType=supplier

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-59fd93bc-302a-48ba-91d3-252e51751931. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-59fd93bc-302a-48ba-91d3-252e51751931.json.